Community Events Manager

at Zócalo Health

(Must reside or be willing to commute 80% to Santa Clara or Contra Costa Counties, California)

Compensation: $70,000 per year

#communityhealth #healthequity #latinohealth #healthcare

About Us

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life.

Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don't speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.

We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve.

We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve.

Role Description

Zócalo Health is seeking a highly organized and dynamic Community Events Manager to manage and expand our presence at community events across multiple counties in California. This individual will coordinate event logistics, staff scheduling, material management, and standardized training and evaluation for event staff. The Community Events Manager plays a critical role in representing Zócalo Health professionally and ensuring our mission resonates with the communities we serve. This position reports to the Head of Patient Outreach and Engagement Operations.

About the Role

Event Management

• Research, source, and secure community events to align with organizational goals.
• Manage event logistics, including scheduling, transportation, setup, and teardown.
• Ensure Zócalo Health has a consistent and professional presence at all events.
  
  

Event Reporting

• Manage the collection of accurate engagement and conversion data from community events.
• Collate data into a standardized reporting template to track key event performance metrics.
• Provide qualitative and quantitative event metrics to senior leadership, ensuring visibility into the effectiveness of event-based outreach efforts.
• Use data-driven insights to improve event strategy and engagement impact.
  
  

Team Management

• Provide direct supervision to a team of Engagement Specialists, including ongoing coaching, evaluation, and performance management to maximize impact at events.
• Set Engagement Specialist KPIs to ensure alignment with organizational goals and metrics.
• Schedule Engagement Specialist coverage for events, ensuring adequate representation at all times.
• Develop and implement standardized training materials for Engagement Specialists to ensure consistent messaging and professionalism.
• Ensure a structured feedback loop is in place to enhance event engagement strategies based on real-time learnings.
  
  

Logistics and Inventory Management

• Track and maintain an inventory of event materials, such as tents, signage, and promotional items.
• Coordinate material transportation and replenishment, escalating shortages to the Manager, Outreach, as needed.
• Ensure event materials are visually appealing, well-organized, and reflective of Zócalo Health's brand.
  
  

Community Engagement

• Represent Zócalo Health at events, engaging with community members and partners to promote services.
• Collect and accurately document contact information from individuals interested in learning more about Zócalo Health or enrolling in services.
  
  

Travel

• Local travel up to 80% of the time to attend and support events across California. (must have reliable transportation)
  
  

Requirements for the Role

Education and Experience

• Minimum of 3 years of experience in community outreach, event planning, or related roles.
• Bachelor's degree in Public Health, Communications, Marketing, or a related field preferred.
• Bi-lingual in Spanish and English.
  
  

Skills and Competencies

• Strong organizational and time-management skills, with the ability to manage multiple events and priorities.
• Excellent verbal and written communication skills in English and Spanish.
• Proven ability to engage effectively with diverse audiences, including community leaders and members.
• Experience with inventory tracking and logistics coordination.
  
  

Technical Skills

• Proficiency in Google Workspace.
• Ability to learn and use internal systems.
  
  

Other Requirements

• Ability to travel up to 80% of the time, including evenings and weekends.(Preferred candidate lives in Central California within driving distance to Contra Costa/ San Jose counties).
• Valid driver's license and access to reliable transportation.
  
  

Benefits & Perks

• Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company
• Comprehensive benefits (medical/dental/vision)
• Generous home office stipend including all-expense paid team off-sites (quarterly).
• Competitive compensation
• Generous PTO policy including 6 paid holidays.
  
  

You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description.

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.