Enrolment Assistant (2750)

Detailed Job Description

In order to ensure your application is received by NAIT for thorough review and consideration, please apply directly through our Careers site at www.nait.ca/careers

The Enrolment Assistant is responsible for providing administrative and clerical support to the Enrolment Management and Enrolment Operations teams in the Office of the Registrar. This includes supporting the Admissions and Records units with a variety of administrative tasks throughout the academic cycle. The Enrolment Assistant is accountable for the completion of forms and maintenance of the student record. Other duties and responsibilities consistent with the job description may also be required as the needs of the department evolve. The incumbent is required to have a high degree of attention to detail, ability to prioritize tasks and the ability to work both independently and as part of a team. A continuous improvement mindset is essential to the success of the role and the incumbent will be included in the requirements identification, process mapping, and user acceptance testing phases of this work. The successful candidate will be comfortable adapting to a constantly evolving technology landscape in higher education.

Key Responsibilities

• Maintain student records accuracy on the Student Information System
• Prepare and distribute student records materials (i.e. transcripts, parchments)
• Fulfill official document requests through external platforms such as APAS and MyCreds
• Manage Advanced Credit and Advanced Standing requests
• Support confirmation of enrollment activities, including the completion of relevant government forms
• Timely and accurate record keeping and data entry
• Triaging emails and complex work requests for the appropriate Office of the Registrar team member
• Provide administrative support to Office of the Registrar coordinators
• Other duties as assigned
  
  

Skills & Abilities

• Prior experience working with student information systems (preferably Campus Solutions)
• Computer and office skills, including advanced proficiency with Microsoft Office Outlook, Word, Excel, Access and PowerPoint programs
• Web-based meeting platforms
• Capacity to organize and prioritize projects and activities, and adapt to ongoing changes, including shifting between teams, and deadlines
• Excellent oral and written communication skills to communicate effectively with contacts internal and external to NAIT
• Ability to work co-operatively in a fast-paced team setting
• Ability to lift 25 lbs and work flexible hours, including weekends and evenings
  
  

Knowledge Of

• NAIT's student related policies and guidelines, academic guidelines and procedures, regulations and guidelines related to student life
• Alberta Freedom and Information and Protection of Privacy Act (FOIP)
  
  

Qualifications

• High School Diploma
• Related post-secondary certificate or diploma
• Previous experience working in post-secondary or with policy & procedure would be an asset
• Equivalencies may be considered
  
  

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS).

Remuneration: $44,256.94 - $57,140.72 annually, plus a comprehensive benefits package. (Classification – Administrative Support IV).

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

Please submit a resume and cover letter to be considered for this opportunity.

About NAIT

We are proud to have been named one of Alberta’s Top Employers for 14 consecutive years. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

People are what make NAIT great, and we prioritize the employee experience. We offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, we offer paid time off between Christmas and New Year's.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

NAIT is committed to fostering an environment that supports equity and cultivates inclusion through our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion and Pride at Work Canada. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any accommodations, please connect with us at careers@nait.ca.