Offer summary

Qualifications:

Bachelor's degree preferred., Minimum 10+ years of sales management experience, especially in Small Business or Commercial Lending., Proven track record of delivering revenue growth and operational efficiencies., Experience working with digital lending platforms and developing sales teams..

Key responsibilities:

Manage and grow the small business portfolio and revenue.

Lead a sales team to achieve customer acquisition, retention, and cross-selling goals.

Oversee a digital lending platform for small business loans up to $500 million.

Develop strategies to increase productivity and analyze sales trends.

Job description

Amalgamated Bank seeks a Director of Small Business Banking to optimize revenue generation through mission aligned portfolios, partnerships and values across verticals, including Small Business, Purchase Portfolios and developing Partner Relationships utilizing the bank’s platform. The Director of Small Business Banking is responsible for the design and execution of an efficient delivery model for these verticals through multiple channels including a direct Small Business sales team, the retail footprint, and partner networks. This leader is responsible for the development and retention of profitable Small Business relationships with a focus on revenues $1-$10MM, delivering extraordinary client experiences, and supporting the goals and activity around extensive cross-selling to deepen customer relationships. This position oversees performance management and coaching needs of a direct sales team, cross-functional relationships across the bank, including retail and branch channels as well as extensive collaboration with technology partners across the bank’s IT platform to ensure performance goals are met or exceeded.

By joining our team, you’ll be joining a Bank that believes that that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers.

Essential Job Functions

Management for design, execution, and growth of the Bank’s small business portfolio
Drives revenue and achieves goals assigned to the Small Business Division related to customer acquisition, client retention, cross-selling, and customer experience. Achieves goals for the division by ensuring team members achieve individual goals.
Oversees a digital lending platform for Small Business lending up to $500M.
Designs and manages a process for Small Business client management within the branch and online platforms to drive the acquisition of Small Business relationships
Lead a team taking on an ambitious agenda to build a holistic set of valuation models/tools (lending, deposits, treasury management, cost allocation) and use cases to enable relationship-level insights for Small Business customers
Develop and execute business strategies to increase productivity and revenue growth
Develop and distribute monthly activity reports for management, and identify successful sales activities, sales trends, top producers, referral reporting, and special account information or issues to identify ongoing sales opportunities
Other duties as assigned by the EVP, Commercial Banking

Knowledge, Skills And Experience Requirements

Bachelor’s degree preferred
Minimum 10+ years of sales management level experience, along with direct experience in Small Business or Commercial Lending
Proven experience and consistent results delivering revenue growth while driving efficiencies
Experience working direct with a digital lending platform
Demonstrated success developing and coaching a sales team to achieve results
Extensive understanding of the Small Business, Retail, and lending environments
Working knowledge of the Bank's lending policies and procedures, bank operations and services, and federal and state banking regulations
Ability to work in a matrix organization and develop partnerships across departmental lines

Our job titles may span more than one career level. The starting base salary for this role is between $220,000.00 – $240,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.

Hybrid Work Model
Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”.

Search Firm Representatives- Please Read Carefully
Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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