Lead Business Analyst

Team Global Express (TGE) is seeking a Lead Business Analyst to join our Innovation team!
In you new role, you will take on senior leadership responsibilities for driving high-impact change initiatives and leading a team of Business Analysts to deliver high-quality business outcomes. At TGE , our Lead Business Analyst roles are critical in shaping the way TGE delivers innovative solutions aligned to business goals.

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Key Responsibilities:

• Lead large-scale discovery initiatives that align technology and process solutions with business strategy

• Mentor, guide and uplift a team of Business Analysts

• Facilitate complex workshops to capture and communicate business and technology requirements

• Act as a strategic consultant and advisor to senior stakeholders across the business

• Deliver clear and detailed documentation including user stories and acceptance criteria

• Collaborate across Innovation, Delivery, Architecture, and Vendor teams to drive outcomes

• Cultivate strong relationships with executives, vendors, and delivery partners

• Ensure high-quality business analysis deliverables throughout the project lifecycle
   

About You:

• Minimum 8 years’ experience leading business analysis in large-scale technology or business transformation projects

• Proven experience working in both Agile and Waterfall environments

• Strong skills in business process modelling, solution design, and stakeholder management

• Exceptional written and verbal communication and facilitation skills

• Experience managing and mentoring Business Analysts

• Ability to lead concurrent strategic initiatives and BAU activities

• Strong documentation skills including standards for requirements, user stories, and traceability

• Experience engaging with cross-functional delivery teams and third-party vendors

• Familiarity with portfolio and program management concepts
   

Desirable Qualifications and Experience:

• IIBA, CBAP, AAC certification or formal Business Analysis training

• PRINCE2/PMBOK certification or equivalent project delivery methodologies

• Bachelor’s or Master’s degree in Information Systems, Technology, or related discipline

• Experience across various domains including finance, operations, digital, and mobility
   

Why Join Team Global Express:

• Play a key role in driving digital and operational transformation across a national network

• Be part of a values-led, people-first organisation with a strong innovation agenda

• Work in a hybrid and flexible environment that supports growth and leadership

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.