Offer summary

Qualifications:

Bachelor's degree or relevant experience in business operations or analytics., Minimum of 5 years of experience in business operations or analytics., Proficiency in SQL for data extraction and reporting., Familiarity with Python scripting for automation and process improvement..

Key responsibilities:

Implement and support quality initiatives within assigned areas.

Provide expertise in reporting and analysis related to quality initiatives.

Act as a liaison between internal/external customers and IT for business needs.

Collaborate across teams to improve business practices.

Job description

City/State

Virginia Beach, TX

Work Shift

First (Days)

Overview:

Overview

We are looking for a Senior Business Operations Analyst to join our team!

This position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices. Possesses a high degree of operational knowledge as it relates to customer operations in claims, system administration, expansion business, and member enrollment.

Education

Bachelor’s Level Degree (Preferred)
Relevant experience may be accepted in lieu of a degree

Certification/Licensure

No specific certification or licensure requirements

Experience

Minimum of 5 years of relevant experience in business operations or analytics
Strong analytical skills with the ability to derive insights from complex datasets
Proficient in SQL for data extraction, analysis, and reporting
Familiarity with Python scripting for data automation and process improvement
Proven ability to articulate business needs and collaborate across technical and operational teams

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$60,756.80-$101,254.40. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

• Reimbursement for certifications and free access to complete CEUs and professional development

•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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