Offer summary

Qualifications:

Australian Citizenship or Permanent Residency is required., Approximately 5-7 years of experience in Software Engineering or IT., Knowledge of the Software Development Lifecycle (SDLC)., Experience with technical analysis and research in a business context..

Key responsibilities:

Collaborate with cross-functional teams to drive projects forward.

Analyze data and provide insights to support decision-making.

Translate requirements into technical specifications and design solutions.

Support and train end-users on new systems and processes.

Job description

Employment Type

Permanent

Closing Date

19 July 2025 11:59pm

Job Title

Technical Business Analysis Specialist

Job Summary

As a Technical Business Analysis Specialist, you thrive on collaborating with your team and providing valuable input to support stakeholders and team

Job Description

Focus of the Role

Are you a tech-savvy business analyst eager to grow your existing Technical BA skills and experience? We’re looking for a mid-level technical business analyst to join our growing team at Telstra.

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Job Summary

As a Technical Business Analysis Specialist, you thrive on collaborating with your team and providing valuable input to support stakeholders and team members to deliver technical analysis and research that enables successful business initiative/mission design and delivery, and ongoing technical capability operational performance.

What We Offer

Performance-related pay

Access to thousands of learning programs so you can level-up

Global presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

Product & Technology - Software Engineering & IT develops and maintains Telstra's software and IT systems, working on some really cutting-edge technologies.

Key Responsibilities

Dive into data analysis and help us make informed decisions.
Collaborate with cross-functional teams to drive projects forward.
Develop and implement innovative solutions to business challenges.
Communicate insights and recommendations to stakeholders.
Work closely with IT and business teams to understand requirements and translate them into technical specifications.
Design and optimize business processes to improve efficiency and effectiveness.
Conduct testing and validation to ensure solutions meet business needs.
Provide training and support to end-users.

About You

You must have Australian Citizenship or Australian Permanent Residency – this is essential for the role, and we can only consider candidates with these work rights.
Ideally, you have around 5-7 years of experience in a related field, such as Software Engineering or IT, so you can bring your technology background into this Tech BA space.
You have experience with the Software Development Lifecycle (SDLC).

Bonus points for …

Knowledge and experience in Operations Support Systems (OSS) / Business Support Systems (BSS)
Knowledge of business processes in telco / eTOM
Experience in the customer order and fulfilment domain, customer data management domain, or billing/charging and payments domain
SQL skills
Exposure to AWS, microservices, Java Spring Boot, Hadoop, or PowerBI
Knowledge in UI/UX development with exposure to accessibility guidelines

Required profile