Offer summary

Qualifications:

Bachelor's degree in Healthcare Administration, Business, or related field; Master's preferred., 5+ years of healthcare operations management experience, including 3+ years in the US healthcare sector., Experience managing large remote teams and overseeing healthcare accounts such as Skilled Nursing Facilities, Home Health, or Telehealth., Strong analytical, leadership, and communication skills, with familiarity in US healthcare standards and regulations..

Key responsibilities:

Lead and mentor multiple operations managers and their teams.

Monitor team performance and ensure client satisfaction across healthcare accounts.

Oversee staffing, workflow efficiency, and process improvements for remote healthcare professionals.

Ensure compliance with healthcare regulations and support business growth through operational excellence.

Job description

At Limitlessli, we specialize in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging our extensive global network, we connect clients with highly qualified professionals, offering meticulously tailored services to meet our clients' unique business needs.

The Opportunity:

Are you ready to step into a high-impact leadership role with one of the fastest-growing remote healthcare staffing companies? We partner with top-tier healthcare providers across the U.S.—including Skilled Nursing Facilities, Home Health Agencies, and Telehealth organizations—to deliver exceptional remote talent. Join a mission-driven team that's redefining how healthcare is delivered, with a focus on quality, innovation, and operational excellence.

You will be directly overseeing 3–4 Operations Managers, each responsible for around 40 contractors. You will ensure that service delivery meets client expectations, identify process inefficiencies, and implement scalable solutions to drive performance. A collaborative, hands-on leader, you thrive in fast-paced environments and are comfortable adapting to shifting priorities.

What You’ll Do

Lead, mentor, and guide 3–4 Operations Managers and their respective teams
Monitor team performance and ensure client satisfaction across healthcare accounts
Oversee staffing and workflow efficiency for remote healthcare professionals
Identify operational gaps and design effective systems and processes to improve quality and productivity
Drive accountability and KPIs across the operations structure
Act as an escalation point for critical client or contractor issues
Collaborate with cross-functional teams including Recruitment, Training, and HR
Exposure to US healthcare standards, Care Plans, and Wound Care protocols will be advantageous
Ensure compliance with HIPAA and client-specific requirements
Support business growth through continuous improvement and operational excellence

What We’re Looking For

5+ years of experience in healthcare operations management, with at least 3 years in the US healthcare sector
Proven experience handling accounts in Skilled Nursing Facilities (SNFs), Home Health, and/or Telehealth
Familiarity with Care Plans and Wound Care documentation standards
Experience overseeing large, remote teams and frontline managers
Strong analytical skills and a track record of identifying and closing process gaps
Excellent communication, leadership, and conflict resolution skills
Highly adaptable, team-oriented, and comfortable working in a high-growth, fast-paced environment
Tech-savvy and comfortable working with EMRs and remote collaboration tools
Bachelor's degree in Healthcare Administration, Business, or a related field (Master’s preferred)

Preferred Skills

Experience working with offshore or BPO healthcare staffing
Lean or Six Sigma certification a plus
Working knowledge of US healthcare regulations and payer systems

Service Fee:

Industry standards applicable to the state depending on work experience and level of expertise.

Hours:

US Eastern Standard Time (EST) – 9 AM - 6 PM

Why Limitlessli?

We embrace the flexibility and convenience of a remote working environment, and you will collaborate with an international team while contributing to our growing business, all from the comfort of your home.

Essential requirements:

You will need to have some essential tools – a reliable computer and noise-canceling headset, a second monitor for enhanced productivity, and a stable internet connection. You’ll also be required to have a backup internet connection, ensuring that you’re well-equipped to complete your work seamlessly.

Don't miss out on this opportunity – apply now and become a valuable member of the Limitlessli team! If you're interested in what you have read, then we invite you to take the next step and submit your application.