Learning and Development Leader

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

National Interstate is looking for a Learning and Development Leader to join their team. This individual will work a hybrid schedule out of the Richfield, OH office.

Essential Job Functions and Responsibilities

• Conducts and designs company learning and educational programs relating to management and professional development, on-the-job training, skills readiness, and employee orientation.  May also serve as an instructor for employee/leadership development and/or technical training curriculum.
• Coaches individual employees and managers related to performance, leadership, and professional development.  Assesses the effectiveness of coaching engagements. Leads the work of others (mentors, prioritizes, delegates, and reviews assignments).
• Drives curriculum/program design and enhancements. 
  • Selects and develops appropriate instructional methods for courses, such as individual coaching, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
  • Selects and develops learning aids, such as training handbooks, demonstration models, visual aids, and learning materials.
  • Develops schedules and programs.
  • Coordinates training activities with company management to ensure a smooth, efficient process. 
  • Identifies courses that aid development of specific competencies.
• Researches and recommends services provided by external consultants or organizations.  Participates in negotiations and/or administering contract/service agreements.  Secures appropriate approval.  Participates in assessing the effectiveness and/or partnerships with vendors.
• Partners with senior management to assess short-term and long-term training needs for business/functional units and their employees. Engages customers in conversations to identify their needs for new/additional programs, courses or services.  
• Develops specifications for learning and development equipment and systems, including online learning tools and learning management systems (LMS).
• Monitors and reports on the effectiveness of training.  Recommends appropriate research methods to assess the effectiveness of training.
• Responsible for organizational award process and submissions, along with data review and debriefs.
• Maintains expert knowledge of the organization, adult learning principles, current trends in employee education, informal learning methods, and opportunities to leverage social media.
• Performs other duties as assigned.

Job Requirements

Education: Bachelor’s Degree or equivalent.  Master’s Degree preferred.

Field of Study: Human Resources, Human Resource Development, Business, Education, Instructional Design or related discipline.

Experience: Generally, a minimum of 14 years of related experience.  Completion of a professional designation preferred, appropriate designations could include Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), Certified Professional in Talent Development (CPTD) or an Insurance designation.

Company:

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.