Excellent communication skills in English., Previous experience in customer service or support roles., Ability to work remotely and independently., Educational background in relevant fields is preferred..
Key responsibilities:
Assist customers with inquiries and issues.
Maintain accurate records of customer interactions.
Collaborate with team members to improve service quality.
Participate in training sessions and team meetings.
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Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.