IT Support Intern - Canberra

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Basic understanding of computer systems and networks., Good communication skills for remote assistance., Ability to document and track IT issues systematically., Enrolled in or recent graduate of an IT-related program..

Key responsibilities:

  • Assist users with IT issues remotely.
  • Maintain and document support activities and solutions.
  • Perform routine hardware maintenance and troubleshooting.
  • Collaborate with the IT team to improve support processes.

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Job description

The successful intern would get exposure to the following duties:

  • Interact with numerous computer platforms in a multi-layered client server environment.
  • Provide remote assistance to users, ensuring timely resolution of IT issues.
  • Manage and document IT issues systematically for tracking and analysis.
  • Proofread documents for accuracy, clarity, and professionalism.
  • Perform routine hardware maintenance to optimize performance.
  • Collaborate with the IT team to enhance problem-solving capabilities.
  • Assist in analysing IT problems and developing creative solutions.
  • Maintain detailed records of support activities and solutions.
  • Ensure continuous operational efficiency and prevent hardware failures.
  • Foster innovation and resilience within the IT environment.
  • Contribute to the improvement of IT support processes and user satisfaction.

Benefits of the Voluntary Professional Career Internship Program:

  • Hands-on industry exposure to bridge the gap between education and employment with flexibility on a part time basis.
  • There is a high potential for securing a job following the completion of the internship for the right talent.
  • The placement fee is the lowest possible and is only charged if a successful placement is secured; there are no registration fees.
  • You will have the opportunity to work alongside professionals in your industry, expanding your network, competencies, and career growth.
  • This internship offers a wealth of knowledge and transferable skills that you can gain, and the host company will provide you with a work experience letter.



GET AN INTERNSHIP WITH A GUARANTEE OF SATISFACTION or YOU DON'T PAY!

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Collaboration
  • Resilience
  • Innovation

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