Vice President Client Engagement - Large Plan - REMOTE

Our work matters. We help people get the medicine they need to feel better and live well.  We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Job Description

Responsibilities

• Instill a “proactive client leadership” culture across Prime by regularly evaluating and influencing people, processes, and technology that directly, or indirectly impact our client relationships; collaborate with internal operations teams to bring awareness, and ensure Prime’s ability, to meet the company’s strategic objectives and fulfill client obligations
• Ensure enterprise alignment, prioritization, and efficiency in the delivery of core and expanded capabilities, growth initiatives, and products; leverage an intimate understanding of client priorities, market direction, and demand for new products/services in the marketplace to influence the development and deployment of competitive market solutions
• Provide leadership and extended client teams, ensuring adequate representation for market-specific client needs; align account management activities across all lines of business and develop methodologies, processes and reporting capabilities that inform and support the consistent delivery of Prime’s value proposition to the client and ensure retention of key account
• Collaborate across Account Management support and operations teams to establish key performance indicators and reporting dashboards that monitor and influence Prime’s performance against client contracts; develop a cadence for reporting relationship status and retention metrics for defining clear and measurable account management objectives that coincide with strategic and operational initiatives and lead to the identification, development and expansion of client relationships
• Identify key relationships necessary to deliver core and expanded capabilities, drive growth, and ensure market competitiveness, including but not limited to: executive sponsors, Blue Cross Blue Shield (BCBS) plans, national benefits consultants, key state leaders, industry trade associations, and Centers for Medicare and Medicaid Services (CMS); establish an effective communication and collaboration cadence to respond to market/competitive threats (i.e. coalitions) and ensure program compliance, operational best practices and industry leading innovation
• Develop a recurring process to solicit product, financial and contracting feedback from the market and establish a framework for regular internal dialogue on how to respond to these requests; lead market-based planning and execution initiatives with the sales, consultant relations and the broader client engagement teams
• Lead market-based planning across client engagement team; support the Sales team in evaluating RFP effectiveness, understanding and responding to market perception, and advocating for refinements to product offerings, processes, technology to achieve growth and success; solicit market feedback related to products, financials and contracts and establish an internal framework to respond to market feedback and RFP inquiries
• Manage department budget, staffing, performance and development, and consistently demonstrate Prime’s leadership expectations during interactions with direct reports, cross functional and external stakeholders
• Other duties as assigned

Education & Experience

• Bachelor’s degree in Finance, Business, Health Care Administration, or related area of study
• 15 years of relevant work experience in sales, account management, and strategy development experience in PBM, pharmacy, health plan and/or managed care
• 10 years of leadership/people management experience
• Must be eligible to work in the United States without the need for work visa or residency sponsorship

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.   

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.