The Client Services Representative serves as the first point of customer (“client”) contact, answering inbound phone calls, responding to e-mail correspondence, and providing information about services and processes while providing excellent customer service. The Client Services Representative triages client calls, makes quick and accurate decisions regarding client/caller needs. This position provides support and back up to Admissions Coordinators.
CORE RESPONSIBILITIES & ESSENTIAL JOB FUNCTIONS
QUALIFICATIONS
Minimum Education, Experience & Training Equivalent to:
Knowledge & Skills
Physical Requirements:
CONDITIONS OF EMPLOYMENT
Time Type:
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization.
Catalight is an equal opportunity employer.
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