Fintech Financial Controls Manager III

ABOUT US

Coastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don’t just help people with their banking; they help reshape how banking technology allows and serves EVERYONE. We think and work like entrepreneurs, always moving and constantly improving. We care about each other, are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together—you belong here.

Check out our video here! 

WHAT YOU'LL DO

As a Fintech Financial Controls Manager III for Coastal, you will take ownership of developing and maintaining a comprehensive framework for managing Fintech partnerships. You will lead strategic projects, ensure adherence to financial reporting and risk management standards, and provide expert guidance on compliance and control measures. In this role, you will exercise discretion and independent judgment on matters of significance, including managing contractors to ensure alignment with organizational goals and compliance standards.

HOW YOU'LL DO IT

• Develop and maintain a comprehensive framework for managing Fintech partners, ensuring adherence to financial reporting and risk management standards.
• Lead strategic projects focusing on Fintech partner policies, process definition, risk identification, control implementation, and program enhancements.
• Manage and oversee contractors, ensuring their work aligns with organizational goals and compliance standards.
• Evaluate Fintech partners’ procedures and controls to ensure compliance with applicable regulations and corporate standards.
• Design and implement alternative procedures to address control gaps identified by CCBX.
• Facilitate communications and reporting with CCBX Management, ensuring clarity and alignment.
• Provide expert control guidance during business process changes, contribute to company-wide initiatives, and support risk management activities.
• Build and sustain relationships with key stakeholders to ensure key risks are addressed and foster improvements in the organization’s control environment.
• Collaborate across departments, including Finance and Internal Audit, to ensure cohesive compliance strategies.
• Respond to ad hoc requests and lead special projects as assigned by the Financial Controls leadership team.
• Communicate findings and recommendations effectively to management and ensure timely implementation of control measures.
• Support bank examinations and external audits as required.
• Monitor the progress of control recommendations and track the status of management action plans.
• Stay informed on industry trends, regulatory changes, and best practices to ensure proactive risk management.

WHAT YOU'LL BRING

• Advanced communication skills, capable of clearly articulating risks, issues, and impacts to senior management and stakeholders.
• Ability to manage multiple priorities and deliver results in a fast-paced environment with minimal supervision.
• Strong collaborative and empathetic skills for building effective relationships across teams and the organization.
• Independent, adaptable, and accountable in handling evolving responsibilities and ambiguous scenarios.
• Demonstrated ability to manage contractors and ensure alignment with organizational goals.
• Professional representation of the Financial Controls team with all levels of staff.
• Outstanding analytical judgment to identify and address complex control issues.
• Proven ability to lead strategic projects and collaborate across departments.
• Proactive, energetic, and team-focused approach with a positive attitude.
• Excellent analytical and problem-solving skills.

EDUCATION/EXPERIENCE

• Bachelor’s degree in Accounting, Business Administration, Finance, or a related field; OR an equivalent combination of education and relevant experience. 
• 8+ years of relevant experience in compliance, financial controls, and risk management, preferably within the Fintech or financial services industry.
• Strong knowledge of SOX 404 regulations, internal controls, and best practices for implementation.
• Proficiency in financial reporting systems, risk management tools, and data analysis software.
• Proficiency in applying data analytics to interpret results and drive insights
• Advanced Proficiency in Microsoft Excel for data analysis, reporting, and metrics development (e.g., advanced formulas, pivot tables).
• Proficiency in other MS365 tools including PowerPoint, SharePoint, and Teams for executive-level presentations, collaborative work, and document management.
• Experience managing contractors, preferably within the Fintech or financial services industry, is preferred.
• Advanced degree or certifications (e.g., CCS, CIA, CICA, CPA, CFA) preferred.

HOW YOU’LL THRIVE AT COASTAL

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.
• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.
• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.
• Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.
• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.
• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal Community Bank is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws.

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee must be able to:

• Sit for extended periods of time.
• Stand for extended periods of time.
• Perform repetitive finger, hand, and arm movement.
• Use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc. 
• View and read computer screens for extended periods.
• Occasionally stoop, kneel, crouch, or crawl.
• Occasionally lift or move up to 10 pounds.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.