Long-Tail Sales Enablement Specialist(Japanese Speaking)

Long-Tail Sales Enablement Specialist(Japanese Speaking)

  

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Job Description:

   

Skills Required:

• Bachelor's or master’s degree in Business Management or equivalent
• Typically, 1-2 years’ experience (sale operations, customer relations, financial management, procurement)
• Ability to apply analytical, statistics and problem-solving skills
• HPE Policy & Process awareness
• Communication and negotiation skills
• Customer Centric mindset and Can-Do attitude

Language:

• Advanced local language skill (Japanese Read, Write, Talk, Listen)
• Advanced English skill (Read, Write, Talk, Listen)
• Tool Proficiency
  • Advanced Microsoft Office 365
  • Advanced SAP Knowledge
  • SFDC knowledge

Responsibilities:

• Strong partnership with Sales/Customer/Partner/Business Development/Delivery/Customer Ops/etc to enable selling process and business growth.
• Support sales to manage E2E process required activities.
  • Engagement with supporting team to manage quote to cash process (i.e, Quoting, Amendment, Booking, Invoicing, Collection etc.)
  • HPE Internal approval process (SND, EOSL Extension, MVS, CASPER, Legal etc.)
  • Manual quote (Customized quotation) preparation
  • Customer data analysis and management, growth data mining
  • SFDC Opportunity maintenance per sales requirement
• Perform as the key customer contact point on behalf of Sales rep. To handle
  • Various types of customer/internal supporting team’s query
  • Initial customer conversation and follow up actions
  • Specified documentation preparation (e.g, multi-vendor purchase doc creation)
  • Quoting request analysis and submit to downstream Ops team (i.e, Upsell, Add-on, Date/Product/Service level amendment, INRD, etc.)
  • Sales/Customer escalation.
• Assists with analytical and administrative support tasks for priority projects of varying complexity.

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Sales Operations

Job Level:

Intermediate

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.