CPT-9293 Director of Operations at 20four7VA

Work set-up: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

8+ years of experience in operations, business management, or project leadership., 5+ years managing cross-functional remote teams., Proven track record supporting online or digital businesses., Fluent in English with strong communication and leadership skills..

Key responsibilities:

  • Translate company goals into quarterly plans with KPIs.
  • Lead business reviews and performance dashboards.
  • Build and maintain SOPs across departments and systems.
  • Manage tools like ClickUp, Airtable, and oversee CRM systems.

20four7VA logo
20four7VA https://20four7va.com/
51 - 200 Employees
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Job description

IMPORTANT NOTE: If you have already passed the 20four7VA Recruitment Process after the Final Interview, or you have been hired by a 20four7VA Client before, make sure that you are applying via the 20four7VA Team Portal, for faster processing of your application. You will be logging in using your 20four7VA email address. If you have just logged in to the Team Portal, please continue reviewing the Job Description below.

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CPT-9293 Director of Operations

REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Advanced Level
MIN. HOURS/WEEK: 40 or 20 hours/week
SHIFT TIME ZONE: CST
SHIFT HOURS: 7AM - 4PM
SHIFT DAYS: Monday to Friday
REPORTING TO/POC:
Number of VAs: 1 at 40hours/week or 2 at 20hours/week

GENDER PREFERENCE: N/A
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Neutral
REGION PREFERENCES: N/A

RESPONSIBILITIES:
  • Strategic Planning & Execution
    • Translate company goals into quarterly execution plans and measurable KPIs
    • Lead business reviews, performance dashboards, and cross-functional initiatives
      Collaborate directly with the CEO on long-term strategy and resource allocation

  • Operational Oversight
    • Build, document, and maintain SOPs across departments and systems
    • Implement scalable operations for both client-facing and internal teams
    • Lead project management using tools like ClickUp, Airtable, or Trello

  • Team Management & Delegation
    • Assign tasks, track deadlines, and hold team members accountable for deliverables
    • Host weekly Zoom meetings and manage daily asynchronous communications
    • Ensure all team members are aligned and performance is tracked consistently

  • Technology & Automation
    • Manage tools including Skool, ClickFunnels, ConvertKit, Google Suite, Zapier
    • Optimize internal workflows and identify areas for automation
    • Oversee CRM systems, data tracking, and customer experience systems

  • Financial & Reporting Oversight
    • Track revenue and expenses across digital products and real estate transactions
    • Provide regular operational reporting and insights to leadership
    • Collaborate on budgeting, forecasting, and cost-control measures

  • Compliance & Admin
    • Ensure digital contracts, policies, affiliate agreements, and client documents are current
    • Maintain organized digital infrastructure for client data, SOPs, and vendor relations
QUALIFICATIONS:
  • 8+ years in operations, business management, or project leadership
  • 5+ years experience managing cross-functional remote teams
  • Proven track record supporting online/digital businesses or agencies
  • Fluent in written and spoken English; strong communication and leadership presence
  • Experience in credit, finance, education, or real estate sectors is highly preferred
  • Capable of hosting and leading Zoom-based meetings and updates
APPLICATION SOFTWARE KNOWLEDGEABLE/REQUIRED:
  • High proficiency in modern digital tools (Zapier, Slack, ClickUp, Airtable, Google Workspace)

CLIENT INDUSTRY: Finance

Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.
What we offer:
  • Competitive rates
  • Weekly payments
  • Annual rate increase (based on performance)
  • Paid time off
  • Paid holidays
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance from managers and mentors
  • Clear schedules and guidelines
  • A vibrant community always ready to support you
  • And more!

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Strategic Planning
  • Team Management
  • Business Administration
  • Collaboration
  • Communication
  • Leadership

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