Operational Engineer

Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

As an Operational Engineer you will be responsible for partnering closely with the Software Development teams to ensure software output is operationally sound before releasing the software into a production environment.  You will prepare software for installation by running diagnostic tests and monitoring/configuring the software as needed during the testing cycle to ensure minimal impact as software is released into the production environment. You will ensure that all systems and equipment are running efficiently, effectively, and safely to support the CSG's objectives.

We are looking for an Operational Engineer who will:

• Assist in monitoring and maintaining the health and performance of software systems to ensure reliability and performance

• Identify, troubleshoot and address basic challenges in software development with guidance

• Investigate and resolve basic technical issues and incidents, working to minimize downtime and disruption to operations.

• Maintain scripts and programs that aide in operation, diagnosis of applications, & platforms in production with guidance

• Assist in writing automation software to support software development lifecycle.

• Collaborate and coordinate with application and platform teams to install, configure and monitor operations of business applications.

• Assist in documenting operational procedures and best practices.

Is this opportunity right for you? We are looking for candidates who have:

• Bachelor’s degree in Computer Science, related field or equivalent experience

• 1+ year development experience

• Experience automating processes, building software tools, and creating infrastructure-as-code solutions in a DevOps environment

• Ability to read, write, speak and understand the English language in a business environment

Our Guiding Principles

Impact

• Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

• Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

• Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits 

• Work from Home

• Employee Belonging Groups

• Healthcare: Dental, Medical, and Vision

• Paid Vacation, Volunteer, and Holiday Time Off

• And so much more!

View More Benefits  

• If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

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Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):