Offer summary

Qualifications:

5-7 years of technology support experience., 5+ years of experience with collaboration tools administration and implementation., Extensive knowledge of Microsoft suite administration and security frameworks., Proficiency in scripting and automation using PowerShell, PowerBI, APIs, Python, and other tools..

Key responsibilities:

Maintain and optimize collaboration systems, including security and performance.

Manage changes, incidents, and configurations for collaboration platforms.

Collaborate with teams and vendors to implement and upgrade systems.

Produce reports on system performance, capacity, and security for management.

Job description

Job Requisition ID #

25WD84827

Position Overview

We are seeking a motivated and experienced Senior Information Systems Engineer to join our Collaboration Services team. In this role, you will automate business processes, participate in the technical design of platforms, and manage ongoing feature changes in collaboration applications. Solid technical expertise and the ability to collaborate with multiple teams are essential.

As the Senior Information Systems Engineer, you will oversee the administration and integration of our collaboration platforms at Autodesk. You will work with internal and external partners across various organizations, establishing strong relationships with users to ensure efficient, secure, and practical solutions that deliver engaging productivity experiences. This position reports to the Collaboration Services Manager and is remote.

Responsibilities

Maintain and optimize collaboration systems, including preventive and corrective maintenance, capacity planning, and scalability
Record and manage changes, configurations, incidents, problems, and processes
Ensure system security, implement standards, and respond to failures or performance issues
Produce performance, capacity, availability, and security reports for senior management
Write technical documentation and collaborate on ongoing issues and projects
Manage vendor relationships and oversee outsourced services
Install, configure, integrate, and test new system components and applications
Maintain automation scripts and enhance functionality
Follow industry best practices and quality assurance standards
Perform maintenance or upgrades with minimal business impact, including on-call duty
Analyze systems and participate in design and engineering projects
Configure prototypes, deliver products, and manage solution implementation and vendor performance
Engage in team activities to support Service and Project Managers

Minimum Qualifications

5-7+ years of technology support experience
5+ years of experience in Administration and implementation of Collaboration Tools
Able to foster a collaborative and constructive atmosphere, exhibiting optimism in challenging situations
Able to decompose complex problems into manageable components, offering succinct solutions
Extensive experience with Microsoft suite administration and Collaboration Security frameworks
4+yrs experience in building efficiency workflows to deliver desirable outcomes
Successful track record in working on multi-functional team projects
Knowledge of other Collab platforms for systems integration and automation support
Extensive experience using to build and deploy services using: Powershell, PowerBI, APIs, Webservices, Python, C++, JavaScript, Power Platform

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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