Specialist, Technology Analyst

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Role can be filled in Scottsdale, Arizona (preferred), Columbus, Ohio, Des Moines, Iowa and current remote associates will also be considered. This will be a hybrid role coming into the office on Mondays and Tuesdays.

The ideal candidate will be able to work Arizona Time Zone.

This role is on the Order of the Phoenix team supporting the ExpressConnect2 Guidewire Application.

Preferred Skills:

Guidewire InsuranceNow Expertise: Proficiency in the Guidewire InsuranceNow application, including configuration and customization.

Business Analysis: Strong ability to gather, analyze, and document business requirements for insurance projects. Good Analytical capability to work with business on requirements and translate to effective development stories for the team.

Requirement Lifecycle Management: Experience in managing the complete requirements lifecycle, from initial gathering to implementation.

Integration Skills: Knowledge of integrating Guidewire InsuranceNow with other systems using APIs and web services.

Data Analysis: Proficiency in analyzing data to support decision-making and improve system performance.

Agile Methodologies: Familiarity with Agile methodologies and experience working in Agile development environments.

Communication: Strong verbal and written communication skills to interact with stakeholders and team members.

Problem-Solving: Excellent problem-solving skills to troubleshoot and resolve issues within Guidewire applications.

Documentation: Proficiency in creating detailed technical documentation and user guides. Hands-on technical experience in writing User stories, decomposition of high-level Epics into user stories.

Preferred Experience:

Insurance Domain Knowledge: In-depth understanding of the insurance industry, particularly Property & Casualty insurance – Contract and Excess.

Project Experience: Prior experience in implementing or enhancing Policy Administration applications, preferably Guidewire InsuranceNow.

Stakeholder Collaboration: Experience in collaborating with business stakeholders to gather and analyze requirements.

Technical Background: A solid technical background with experience in software development and system integration.

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Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Technology Analyst you will partner with the business to understand business needs and outcomes as well as provide all types of analysis skills related to understanding and meeting business outcomes. They translate business outcomes into solution requirements using techniques such as facilitation and visual management. A Technology Analyst should have broad technology and analysis experience including: facilitation with large stakeholder groups, managing the complete requirements lifecycle, conducting structured analysis using both quantitative and qualitative techniques, analyzing data and application suites, and problem-solving using a collaborative style. Technology Analysts are engaged in work efforts at all scales ranging from minor defect fixes and enhancements to development of new applications. You will also work on all types of solution approaches (e.g. custom development, package implementation) and domains (e.g. all application types, data warehouses, Web, and Cloud).

Job Description

Key Responsibilities: 

• Partners with the business and other technology professionals to understand business needs and outcomes.

• Translates multiple business outcomes into solution requirements.

• Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

• Executes moderate requirements and ensures business alignment using facilitation and visual management techniques.

• Documents and clarifies requirements work products.

• Provides mid-level analysis related to understanding and meeting business outcomes.

• Partners with others to verify, trace and manage functional and non-functional requirements.

• Possess a good understanding of the applications used to support the business in a specific Business Solution Area(s) (BSA).

• Conducts quality improvements by providing complex analysis of relevant data.

• Executes the complete requirements lifecycle from idea through implementation.

• Leads or partners to facilitate requirement sessions with business leaders and other technology professionals using visual facilitation techniques.

May perform other responsibilities as assigned.

Reporting Relationships:  Reports to Technology Manager or Director.

Typical Skills and Experiences: 

Education:   Undergraduate studies in computer science, management information systems, or a related field is preferred.

License/Certification/Designation:  Technology certifications or designation are not required but encouraged.

Experience:  Six years of relevant work experience including software delivery or educational experience within a technology domain. Experience with delivering Technology and/or business solutions across industries, platforms and/or lines of business (LOB) within the insurance and/or financial services industries. Demonstrated capability in managing the requirements lifecycle, including facilitation, elicitation, and documenting requirements.

Knowledge, Abilities and Skills:  Strong analytical and communication skills, knowledge of planning.  Ability to influence, negotiate and set priorities needed. Insurance/financial services industry knowledge a plus. 

Other criteria, including leadership or technical skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values:  Regularly and consistently demonstrates the Nationwide Values.

Job Conditions: 

Overtime Eligibility: Exempt (Not Eligible).

Working Conditions: Normal office environment. Some travel maybe required. 

ADA: The above statements cover what are generally believed to be principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

We currently anticipate accepting applications until 07/11/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.

The national salary range for Specialist, Technology Analyst : $84,000.00-$173,000.00

The expected starting salary range for Specialist, Technology Analyst : $93,500.00 - $139,500.00