Offer summary

Qualifications:

Bachelor's degree preferred or equivalent experience., At least 3 years of experience in retail pharmacy technician or accounts receivable roles., Proficiency in Microsoft Excel and familiarity with Microsoft Office applications., Strong problem-solving and communication skills, with the ability to manage data and prioritize tasks..

Key responsibilities:

Support pharmacy reconciliation platform with payment processing and account receivables.

Monitor and manage client sales transmissions and payment data.

Investigate and resolve payment exceptions and discrepancies.

Collaborate with team members and customers to ensure data accuracy and compliance.

Job description

Job Title: Pharmacy A/R Support Representative

Who is ScriptPro?

Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic team that’s at the cutting edge of technology, creating solutions that make a real difference in people’s lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada.

Job Summary: This important role supports ScriptPro’s Financial Advantage, a pharmacy reconciliation platform, with customer level prescription transaction payment processing, including oversight of account receivables, compliance, report generation, and issue resolution. Success in this role relies on strong attention to detail, effective collaboration, and a solid understanding of pharmacy-related financial processes.

Job Location: Mission, KS

Reporting Relationship: Manager, Pharmacy Services Operations

Job Code: Full Time, Non-Exempt

Shift: Monday through Friday 8am-5pm. This role is remote. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.

Scope of the Role:

Establish and maintain effective relationships with customers and insurance payers
Monitor and manage the import of client sales transmissions
Retrieve, download, and input payment file data
Monitor and import daily deposit data
Reconcile payments and remittance details
Investigate and resolve payment exceptions
Provide responsive and professional customer service
Collaborate with other team members and customers to ensure data accuracy and timely issue resolution
Maintain documentation of processes and procedures to support consistency and compliance
Identify opportunities for process improvement and contribute to system enhancements
Ensure adherence to HIPAA and other regulatory requirements related to patient and payment data
Perform additional duties and support projects as needed

Required Qualifications:

Bachelor’s degree preferred
3+ years of experience in a retail pharmacy technician or accounts receivable role is preferred
Proficiency in Microsoft Excel and familiarity with other Microsoft Office applications
Ability to manage and organize data files
Strong problem-solving skills
Strong written and verbal communication skills
Ability to prioritize tasks and manage time effectively in a deadline-driven environment
Pharmacy experience preferred

Remote Work Requirements:

Must have high-speed reliable internet access with a hard-wired connection
Must have a distraction free home office workspace
Must be willing to participate in video virtual meetings (camera on)

Benefits: At ScriptPro, we believe that our employees are our greatest asset. That’s why we are committed to fostering a workplace that prioritizes and enhances your personal health and well-being.

Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs

Well-being: Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services.

Working Conditions: Requires routine use of standard equipment and extended computer use. Candidates must be able to sit, use hands and fingers, and occasionally lift, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential.

ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer, does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.

The company utilizes internal resources for sourcing and filling positions, but when external assistance is needed, will engage only with pre-approved, contracted agency partners.

The company does not offer visa sponsorships, and all applicants must have legal authorization to work in the United States.

Please visit www.scriptpro.com to learn more about the mission of our company.

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