Offer summary

Qualifications:

Minimum 5 years of hands-on experience with CyberArk implementation and support., Strong understanding of CyberArk architecture and security best practices., Experience supporting multi-tenant or managed services environments., Excellent communication skills with client-facing experience..

Key responsibilities:

Serve as the primary CyberArk SME for 4–5 enterprise clients.

Architect, implement, and maintain CyberArk PAM solutions including EPV, CPM, PSM, PTA, and AAM.

Monitor, troubleshoot, and perform maintenance on CyberArk environments.

Assist clients with integrating CyberArk into their IT and security ecosystems.

Job description

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

We are seeking a CyberArk Architect/Engineer to join our Managed Services team. In this role, you will provide advanced-level support, architecture guidance, and hands-on engineering for 4–5 enterprise customers in a multi-tenant environment. You will be responsible for the ongoing health, performance, and evolution of clients’ CyberArk Privileged Access Management (PAM) solutions.

The ideal candidate brings a strong technical background in CyberArk architecture and operations, exceptional problem-solving skills, and a passion for delivering high-quality, client-facing support in a fast-paced, service-oriented environment.

Key Responsibilities:

Serve as the primary CyberArk SME for a portfolio of 4–5 enterprise clients.
Architect, implement, and maintain CyberArk PAM solutions including:

Enterprise Password Vault (EPV)
Central Policy Manager (CPM)
Privileged Session Manager (PSM)
Privileged Threat Analytics (PTA)
Application Access Manager (AAM)

Monitor and maintain CyberArk environments, perform patching, upgrades, and health checks.
Troubleshoot CyberArk issues and support incident resolution and root cause analysis.
Assist customers with integration of CyberArk into their IT and security ecosystem (e.g., LDAP/AD, SIEM, MFA).
Develop and maintain architecture diagrams, operational runbooks, and client documentation.
Provide security and compliance guidance related to privileged access management.
Collaborate with internal teams (e.g., security architects, service delivery managers) to ensure successful service outcomes.

Required experience:

5+ years of hands-on experience with CyberArk implementation, administration, and support.
Strong understanding of CyberArk architecture and security best practices.
Experience supporting multi-tenant or managed services environments.
Knowledge of enterprise infrastructure (Windows, Linux, Active Directory, networking, cloud platforms).
Excellent communication skills and experience in a client-facing role.

Preferred experience/certifications:

CyberArk certifications, such as:

CyberArk Certified Delivery Engineer (CDE)
CyberArk Certified Sentry or Defender

Experience with cloud PAM deployments (AWS, Azure, GCP).
Familiarity with automation/scripting (PowerShell, REST APIs).
Experience with ticketing systems (e.g., ServiceNow), and change management processes.

We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application.

Why GuidePoint?

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1000 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 4,200 customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks….

Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)
Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
12 corporate holidays and a Flexible Time Off (FTO) program
Healthy mobile phone and home internet allowance
Eligibility for retirement plan after 2 months at open enrollment
Pet Benefit Option

Required profile