Senior System Administrator

extra holidays - extra parental leave
Work set-up: 
Hybrid
Work from: 
Colonial Heights (US)

Cynet Systems logo
Cynet Systems Large https://www.cynetsystems.com
1001 - 5000 Employees
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Job description

Job Description:
  • Respond to Tier 1 support requests.
  • Provides exceptional customer service.
  • Communicates effectively with teammates and customers of varying levels of technical expertise.
  • Responds to all break/fix requests associated with end-user resources.
  • Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
  • Maintains up-to-date project and architecture documentation.
  • Maintains up-to-date inventory and maintenance records.
  • Monitors system resources for server/service anomalies.
  • Resolves connection issues between users and resources.
  • Maintains a detailed change history of changes.
  • Supports team efforts to improve cybersecurity controls and defenses.
  • Supports team efforts for threat hunting and mitigation.
  • Manages time and resource constraints.
  • Task Automation.
  • Help Desk Support Required: 1-2 years.
  • Customer Service Required: 3-5 years.
  • Patch Management Required 1-2 years.
  • Desktop/Laptop/Server Hardware Required: 3-5 years.
  • Desktop/Server Applications Required: 3-5 years.
  • General Network Required: 3-5 years.
  • Hands-On w/Network Equip Required: 2-3 years.
  • Virtualization Required: 3-5 years.
  • Backup and Recovery Required: 3-5 years.
  • Cybersecurity Strongly Desired: 2-3 years.
  • General Database Nice to Have: 3-5 years.
  • Programming Knowledge SQL/PHP/Bash/PowerShellNice to Have 1-2 years.
  • SQL Knowledge 1-2 years.

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Experience

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