LingoAce is a global edtech company on a mission to make learning for kids more engaging, effective, and accessible through technology. Through our award-winning online learning platform, learners can connect to passionate and professionally accredited teachers to learn Mandarin Chinese, English, math and music. Today, we have a roster of more than 4,000 professionally certified teachers and have taught more than 10 million classes to PreK-12 students in more than 100 countries. Founded in 2017, the company is headquartered in Singapore and has global operations through the United States, Southeast Asia, Europe, and China. We are backed by the world’s top investors including Peak XV (formerly Sequoia India & Southeast Asia), Owl Ventures, Tiger Global, and Shunwei Capital. In 2023, LingoAce was named to Fast Company’s World’s Most Innovative Companies list and to the GSV EdTech 150 list of the world’s most transformative edtech companies for the second year in the row.

Job description

岗位职责：

1. 负责外教社群管理，及时通过邮件、社群与外教沟通，答疑，助力外教熟悉了解平台政策及规则。
2. 通过社群管理，定期收集外教反馈，并进行分析，并产出优化建议。
3. 负责外教社群规则的建设及管理、包括并不限于内容策划、社群活动策划等，提升外教对平台的活跃性、黏稠度、满意度，提升社群活跃度。
4.与教师运营配合，落地教师社群运营政策内容、节奏把控理、活动布达等工作，并能够有追踪，有结果回收。

岗位要求：

1. 本科及以上学历，2年以上外教社群管理经验。
2.近英语母语的口头和书面沟通能力。专八或雅思7分及以上优先，海外留学经历优先。
3. 熟悉外教群体，对外教管理有自己的方法论，在线教育行业背景优先。
4.执行力强，有主动发现问题、解决问题的驱动力。
5. 良好的团队协作能力。

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