Digital Business Manager, Trauma

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Inside Sales -- MedTech (No Commission)

Job Category:

Professional

All Job Posting Locations:

Albuquerque, New Mexico, United States of America, Albuquerque, New Mexico, United States of America, Atlanta, Georgia, United States, Baltimore, Maryland, United States, Baton Rouge, Louisiana, United States, Boise, Idaho, United States, Boston, Massachusetts, United States of America, Burlington, Vermont, United States, Charleston, West Virginia, United States, Columbia, South Carolina, United States, Columbus, Ohio, United States, Concord, New Hampshire, United States, Dallas, Texas, United States, Denver, Colorado, United States, Des Moines, Iowa, United States, Dover, Delaware, United States, Fargo, North Dakota, United States, Hartford, Connecticut, United States, Helena, Montana, United States, Indianapolis, Indiana, United States, Jackson, Mississippi, United States, Jefferson City, Missouri, United States, Lansing, Michigan, United States, Las Vegas, Nevada, United States, Lexington, Kentucky, United States {+ 23 more}

Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
 

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.
 

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
 

We are searching for the best talent for a Digital Business Manager to be located anywhere in the US. The position is a field-based sales position.  Candidates need to have reasonable access to a major airport due to travel needs of the role.
 

Purpose:
We are looking for you if you are: A learner with growth mindset, focused on the activities that will lead to success, even if, challenging and at first. Resilient and perseverant. Self-reflect on failure as an opportunity to learn and improve performance. Commit with discipline to training, practice and improvement. Willingly give and receive candid feedback. Possess business creativity and an interest in innovative technologies and healthcare trends.
 

You will be responsible for:
Reporting to the Director of Digital Sales and Market Development, the Digital Business Manager will serve as the point person for end-to-end commercialization of Trauma solutions. This will include sales, software, and capital program management for all DePuy Synthes capital platforms in Trauma, including technologies accessed through internal and external, current and future partnerships. The Trauma Digital Business Manager will be primarily responsible for developing and executing business plans, strategizing and delivering financial and economic value propositions and models, presenting customers with various capital equipment acquisition options, and driving the capital sales process and contracting to completion. This position will coordinate efforts with local implant clinical selling teams and Strategic Customer Group account leaders to ensure the customer achieves the desired performance goals for implant performance-based programs.

In This Role You Will:

• Lead a regional team of Trauma digital sales consultants focused on clinical selling of digital solutions in Trauma
• Develop and execute quarterly business plans for targeted accounts for the assigned portfolio of digital products in partnership with local Trauma field sales organization and SCG leadership. 
• Develop relationships with both clinical and economic champions at new and existing accounts to best understand customer needs, capital and digital buying cycles, preferred mode of new technology acquisition. Identify and convert digital sales and program opportunities in the assigned territory.
• Work with the Program Office, Deal Desk, Finance, SCG, and field sales organization to develop appropriate capital offering (Rental, Lease, Share Shifts) and drive implant sales growth.  
• Present and negotiate digital pricing and program performance terms with the customer in collaboration with SCG account leaders and the field sales organization 
• Support new customers in clinical adoption of select technologies.
• Work with the customer to ensure customer can achieve their clinical and economic goals with the new technology and overall customer satisfaction driving higher customer retention rate.
• Must develop and maintain expert level knowledge on all assigned digital equipment products and demonstrate a firm grasp of industry trends, understands market conditions, and develop strategies to stay ahead of the competition. Complete all assigned training in timely manner.
• Lead targeted regional based tissue labs, product demonstrations, industry meeting interactions and associated surgeon engagements.
• Collaborate with cross-functional teams and critical business partners to develop and execute customer/product specific sales strategies and tactics.
• Ensure timely, accurate reporting of any complaints or technical issues, following documented procedures.
• Open to travel to meet and support customers with any technical product and or service related issue on short notice.
• Complies with and maintains an active and ongoing commitment to compliance with all company policies and applicable federal, state and local laws, including but not limited to HIPAA, Sunshine Act and the other guidelines on interaction with US Healthcare Professionals. 
   

Qualifications / Requirements:

• Proven track record of leading regional sales teams.
• A minimum of a Bachelor’s degree, or 8 years of relevant professional work experience or 8 years military experience is required
• A minimum of 5 years of capital equipment or digital/software sales, marketing or commercialization experience is required.
• Experience launching new products through commercialization required.
• Experience negotiating contracts with health systems, IDNs, AMCs, and other health care organizations. Demonstrate a deep understanding of the Value Analysis Committee team within a hospital and have experience in having product approvals through this process.
• Working knowledge of medical device/implant industry, (orthopedics, endoscopic, navigation, or robotic capital equipment systems preferred).
• Experience providing customer service to HCPs, driving adoption of new technologies and building trust-based relationships.
• Demonstrated ability to learn and communicate technical product as well as clinical knowledge of disease states to surgeons and economic buyers a must. Experience working with highly complex technical systems and/or working in a critical patient care setting.
• Self-starter who performs well with autonomy and problem solver who can think critically in high pressure environments.
• Willing and able to relocate now and/or in the future as business needs evolve.
• A valid Driver’s License as well as willingness to undergo hospital credentialling are required as part of the job.
• The ability to travel extensively up to 75% including overnight travel within the assigned territory a must for the role.
• Required to work in a hospital, ASC setting, attending live patient cases as and when required as part of the job, and wear necessary protective gear (i.e. lead aprons).
• Position requires sitting or standing for extended periods of time and may require to lift/move products up to 60 lbs.
• Receptive to constructive feedback and collaborates and works well in a matrix team environment.
   

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 
 

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center  (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource. 

 

• This job posting is anticipated to close on July 3rd, 2025.  The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

#LI-Remote, #LI-SR1

The anticipated base pay range for this position is :

$120,000-$240,000

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. http://www.careers.jnj.com/employee-benefits The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.