People Technology Specialist

📍 London/UK Remote |  Benefits | Hear from the team ✨

The People Technology team enables People Systems at Monzo. They own and maintain all the technology that underpins People team actions and objectives and continuously work to improve processes and ways of working. 

This role is instrumental in helping to manage and optimise our People Tool tech stack. This dynamic and varied role manages performance and maintenance for our People tools whilst driving efficiencies around processes and solutions. We are looking for a Systems Specialist who is passionate about technology and data, provisioning great service and is able to think holistically across the people landscape. Keeping a customer-first mindset, you’ll be working closely with the Head of People Technology  in building, designing, delivering and maintaining all People Systems across Monzo.

🔑You’ll play a key role by…

• Advanced Systems Configuration & Maintenance skills
• Supporting & developing complex Integrations
• Documentation
• Partner with stakeholders across People Team and the wider business to implement solutions and improve processes, identify development areas and provide technical solutions utilising People Systems and Technology. 
• Design & implement automated solutions for HR processes
• Data Audits. Auditing and ensuring data integrity and security across all People Tech tools,
• Advanced report writing/creation. Build basic and complex advance reports to meet data and MI requests. 
• Manage support queries and support junior members of the team as second line support escalation. 
• Provide support for system upgrades and enhancements to include prioritisation, functional design, documentation, testing, training, implementation and support model design. 
• Design, develop and implement technology solutions that increase operational efficiency, maintain compliance and positively impact customer experience. 
• Review business processes to ensure system features are being fully utilised and identify tool functionality that may provide improvements. 
• Support, advise and train the People team on using People tools and best practice. 
• Identify and troubleshoot complex technical issues, investigate and resolve quickly and efficiently. 

🤩 We’d love to hear from you if…

• 3+ years of configuration & build experience within enterprise level People Systems including a leading role within an implementation project. 
• Experience building and maintaining complex integrations.
• Project management capabilities and personal organisational skills to deliver against projected timelines. 
• Excellent problem solving skills.
• Ability to effectively communicate complex technical solutions to different functional stakeholders at all levels of the business. 
• A strong background and experience with HRIS/HCM configuration and administration.
• Experience with other people tools - ATS, LMS, Recruitment tools, experience platforms, performance management tools is a plus. 
• Analytically minded with advanced excel skills who loves to solve problems.
• Ability to use data to inform decisions.

🙌What’s in it for you

💰We’re flexible on the base salary, depending on experience ➕ stock options

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps:

• A 45-minute call with a recruiter
• An initial conversation with someone from the team
• 2–3 final stage interviews held remotely via Google Meet

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

#LI-TK1 #LI-Remote