Senior Account/Project Manager

Welcome to The Marketing Practice.

We're not just an agency; we're the trendsetters in the integrated era of B2B, armed with a global team of 400 B2B specialists ready to unlock your potential. Our clients include the biggest names in the tech universe. We're talking partnerships with the trailblazers and the disruptors - working with them across the entire funnel to achieve the kind of growth that turns heads and wins awards. We thrive on identifying, recruiting, and nurturing talents and you're next on our list!

We’re looking for an enthusiastic senior project manager with a passion for marketing. This role sits at the heart of everything we do for our clients, helping to deliver results driven marketing campaigns, and maintaining exceptional day-to-day client relationships. At TMP you’ll develop an excellent understanding of your clients’ objectives, ensuring campaigns with a wow factor are delivered consistently to brief. As a senior PM, you’ll lead and manage the delivery of your projects, guiding the team and our clients through larger or more complicated delivery.

What you will do:

Client management and leadership

• Regular communication to provide real-time updates on day-to-day activities.
• Lead meetings, providing reporting including updates on the work, timelines, and budgets, and resolving any blockers or risks.
• Lead briefings, capturing client requirements and reporting needs.
• Facilitate feedback, distribute, and follow up on action points, ensuring any issues, challenges, or blockers are resolved.
• Build strong relationships with clients through articulating marketing thinking, acting as a trusted partner, and managing their expectations.
• Lead clients through the delivery of projects.
• Develop a deep understanding of client's needs and how to deliver for them.

Program management:

• Align roles and responsibilities, processes, and delivery methodology to your projects.
• Create supporting project plans and resource plans.
• Work with our traffic manager to resource and schedule team members.
• Lead the creation of briefs and facilitate kick-off meetings for larger or more complicated project types.
• Drive teams through the delivery of complicated projects, co-ordinating schedules, organising meetings, and providing clear actions and deadlines.
• Find solutions to resolve blockers or challenges to the successful delivery of the work.
• Review and critically appraise work to ensure that it meets the brief and is ready to share with the client.
• Review campaign results to measure the success and outcomes of campaign activities.

Commercial management :

• Responsible for creating commercially sound project estimates, quotes, and statements of work.
• Accountable for accurate project finance admin – such as purchase orders and invoices and forecast data.
• Tracking and reporting on time, cost and overall budget spending, and profitability of your projects.
• Mitigating commercial risks.
• Optimising delivery and improving ways of working to drive more profitable projects.

Marketing strategy :

• Develop a deep understanding of your client’s business, industry, and work, sharing relevant account/project information across your team.
• Provide value add suggestions and tactical recommendations in order to optimise activity and improve the quality of outcomes.
• Develop an understanding of the services TMP offers and use this to add value to your projects.

Business development:

• Identify opportunities for TMP to extend its scope of work within existing projects.  
• Recognize new areas and opportunities within the client account where we could support and work with your Account Director on how to move these forward.
• Seek opportunities to expand your client relationships.
• Provide insight and project management support to new business activities in the team.

Mentorship:

• Delegate tasks to more junior members of the team where appropriate.
• Provide feedback, coaching, and mentorship in the delivery of the work.
• Support the onboarding and training of new PM hires.

Requirements

Who you are:

• A desire to excel in a marketing career.
• Confident in front of colleagues and clients.
• Positive, resilient attitude, proactive in all things.
• Effective communicator (both verbal and written).
• Pragmatic, with a logical approach to work.
• Active listener, curious, and ready to ask questions to find out what you need to know and ask the difficult questions when the moment arises.
• Ready to provide your own ideas and point of view.
• Solutions focussed.
• Able to prioritise your own workload and manage multiple projects/clients at any one time.
• Able to delegate to and manage others.

What you will need:

• Previous marketing or agency experience in a similar role. B2B marketing experience preferred.
• Evidence of delivering successful marketing campaigns in response to business challenges.
• Operational understanding of different types of marketing campaigns and delivery methodologies.
• Experience in managing key client and partner relationships and comfortable communicating at the Manager and Director level.
• Experience in managing cross-discipline teams (for example - strategy, creative, technology, media).
• Proficient with IT including Word, Excel, PowerPoint, and Outlook.
• Experience with project management tools and processes.
• Experience in commercial management e.g. estimating costs, tracking, and managing budgets.

Benefits

• Generous and flexible holiday allowance (“Plentiful PTO”) 

• Shutdown between Christmas and New Year 
• Private healthcare and dental insurance  
• Group income protection 
• Salary sacrifice pension scheme and support on financial health through our pension provider
• Access to Unmind, our wellbeing platform.
• Parental leave – primary caregiver 12 weeks full pay + 12 weeks 50% pay, secondary caregiver 12 weeks full pay that can be spread over 12 months 
• Use our portal to access discounts and cashback at plenty of retailers
• Cycle to work scheme
• Sustainable Future Giving, helping create a positive impact on our planet by donating to plant trees, tacking our impact, and helping to reduce emissions.
• Employee focus group, Social Impact and MOSAIC team supporting our diversity and inclusion commitments
• Team, office and regional socials
• Great growth opportunities (a number of our senior team members started out here in entry level positions)

Don’t meet every single requirement? Don’t count yourself out just yet. Studies have shown some individuals are less likely to apply to jobs unless they meet every single qualification. At The Marketing Practice we are dedicated to building a diverse workplace based on merit, great work ethics, and character. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.