Senior Solutions Engineer - Public Sector

Business Area:

Seniority Level:

Job Description: 

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry.  Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

Cloudera Solutions Engineers are the technical leaders in the sales account team. They are responsible for securing the technical win in each sales opportunity and for building an ongoing relationship with our customers to ensure their success with Cloudera technologies. You will use your strong technical skills and business acumen to understand customers’ challenges, design solutions and demonstrate how Cloudera technology can change their agency or mission. If you have a passion for technology and data, come join us!

This position is for a candidate with experience working with the US Department of Defense and Intelligence Community, and will be based in the Washington D.C. metropolitan area.  Please note that for this role we can only consider US citizens with an active TS/SCI security clearance with a current CI Polygraph.

As a Senior Solutions Engineer you will:

• Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)

• Supporting the technical needs of customers including discovering new use cases for Cloudera’s technology

• Designing solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns

• Demonstrating Cloudera products in a way that inspires your customers to say “yes” to Cloudera

• Partnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales

• Presenting product roadmap and vision to inspire your customers to think bigger

• Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice

• Advocating for your customers’ needs to Product Management and Engineering

• Participating in external publicity and evangelism (conferences, meetups, webinars, blogs)

We’re excited about you if you have:

• TS/SCI security clearance with a CI Polygraph

• A passion for using technology to make a difference to people and organizations. We'll supply some amazing tools to help you with this and you'll provide the connection to use cases, which make it real for your customers.

• A minimum of 8 years experience in a customer-facing role, ideally in a pre-sales context

• The ability to create and give technical presentations and demonstrations

• Experience with some of the following technologies:

  • Big Data, Data Warehousing or Relational Databases

  • Data Engineering, Data Science or Machine Learning

  • Operations, Security and Data Governance within the enterprise 

  • One or more of the three major cloud service providers (AWS, Azure or GCP). Formal certification is not required, but would be a great thing to have.

  • Private cloud infrastructure and platforms (including distributed container platforms, such as Kubernetes).  Formal certification is not required, but would be a great thing to have.

  • SQL, Python, R, Spark, Airflow, NiFi, Kafka, and Flink

  • Unix or Linux

• Experience gathering and understanding customer requirements

• Understanding of the US Public Sector sector and its specific data and analytic requirements

• Understanding of US Public Sector regulations and authorization frameworks/processes/publications (such as FISMA, RMF, ICD 503, NIST SP 800-53, FIPS 140, FedRAMP, DoD CC SRG, STIG, etc)

• Excellent written and verbal communication, with the ability to explain technical concepts to both technical and non-technical audiences

• Confidence in presenting to large audiences and leveraging storytelling techniques

• Excellent problem-solving, with abilities to analyze complex problems and develop effective solutions

• A willingness to learn, a curiosity to discover and a drive to make your customers successful

The expected base salary range for this role in

• Maryland is $171,000 - $213,750

• (Note:  Base Salary Ranges will be calculated from a % of OTE, based on split)

What you can expect from us:

• Generous PTO Policy 

• Support work life balance with Unplugged Days

• Flexible WFH Policy 

• Mental & Physical Wellness programs 

• Phone and Internet Reimbursement program 

• Access to Continued Career Development 

• Comprehensive Benefits and Competitive Packages 

• Paid Volunteer Time

• Employee Resource Groups

EEO/VEVRAA

#LI-MM

#LI-Remote