Job description

There is an opening for a Quality Control Manager at Ellwood National Forge. The position will report to the Director of Purchasing & Quality Services, however that may change in the future. The successful candidate will be responsible for overseeing all aspects of the quality control process, ensuring our products meet or exceed customer expectations, industry standards, and company specifications. This role is pivotal in driving continuous improvement, maintaining certifications, and fostering a culture of quality excellence throughout the organization. The successful candidate will supervise team members in Quality Specialist and Quality Engineering roles and contribute to enhancing ENF’s quality processes.

JOB DUTIES:

Plan, develop, and implement techniques, processes, and procedures to control and maintain the required quality levels for current and future customers.
Design, implement, and update quality control policies, procedures, and standards.
Ensure compliance with ISO 9001, AS 9100 or other relevant manufacturing quality standards.
Conduct regular internal quality audits and prepare for external audits by regulatory bodies or customers.

Develop and implement quality control systems specific to manufacturing processes and products.
Define product specifications, tolerances, and performance metrics.
Monitor production processes to ensure adherence to quality standards.
Conduct in-process inspections and supervise closing quality checks.
Oversee control processes regarding incoming, in-process, and final inspections of materials and products.
Manage calibration and maintenance programs of inspection equipment.
Approve or reject raw materials and finished goods based on established quality criteria.

Investigate defects, production errors, or non-conformance issues.
Lead Root Cause Analysis (RCA) and implement Corrective and Preventive Actions (CAPA).
Track and analyze non-conformance trends to identify improvement opportunities.
Develop proactive programs to reduce scrap and address potential issues before product launch.
Lead Lean Manufacturing projects focused on improving quality utilizing Juran and other methodologies to optimize efficiencies.

Audit supplier performance to ensure material and component quality and assist with resolving supplier quality issues.
Collaborate with Purchasing to maintain a list of approved vendors and establish supplier quality requirements.
Establish and monitor supplier quality performance and collaborate on improvement plans.

Act as the primary point of contact for customer quality concerns and audits and identify quality gaps.
Provide quality documentation, certifications, and test results to customers when required.
Work closely with Sales to ensure satisfaction and maintain brand reputation.

Provide leadership and supervision to direct reports involved in inspection activities and Certified Test Reports.
Encourage collaboration between the Quality Engineering and Quality Assurance teams to identify and implement solutions.
Participate in and lead Quality Improvement Teams (QIT).
Train production staff on quality control methods, tools, and procedures.
Conduct workshops to reinforce a culture of quality within the manufacturing team.
Stay updated on industry advancements and introduce best practices.

Maintain detailed records of inspections, test results, inspector certifications and quality audit results.
Prepare and present quality performance reports to management.
Communicate findings, trends, and solutions to stakeholders.
Provide input on order and inquiry reviews as necessary.

Abide by all company policies and procedures.
Perform any other duties as required to support business needs.

MINIMUM QUALIFICATIONS:

Bachelor’s degree with Industrial, Manufacturing, Mechanical Engineering, Quality Engineering or commensurate level of experience with a minimum of 5 years of work experience.
Hands-on experience with maintaining quality documentation, inspection records, and control procedures.
Strong analytical and organizational skills, with a proactive and results-driven mindset
Very good communication and presentation skills.
Working knowledge of AS9100D and/or other quality standards.
Experience with ASTM, ASME, and military specifications.
Practical knowledge of inspection tools, measurement systems and control plans

PREFERRED QUALIFICATIONS: