Bachelor's degree preferred., Minimum 10 years of account management experience with large retail accounts., At least 5 years of management or supervisory experience., Proficiency in Microsoft Office applications..
Key responsibilities:
Manage multiple accounts and ensure client satisfaction.
Identify customer needs and develop solutions.
Generate new sales and promote products to clients.
Prepare reports and troubleshoot customer issues.
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UFP Industries is a holding company whose operating subsidiaries – UFP Packaging, UFP Construction and UFP Retail Solutions – manufacture, distribute and sell a wide variety of products used in residential and commercial construction, packaging and industrial applications. Founded in 1955, the company has operations in North America, Europe, Asia and Australia.
The Account Executive (Project Manager) is the lead point of contact for all related activities on multiple accounts or one large account. May have responsibility for managing lower-level project management staff and ensuring success on all accounts including development of future business.
Location: Remote - Anywhere in the United States
Principle Duties and Responsibilities
Services and maintains positive relationships with current customer base.
Identify customers’ needs and solve problems
Understand and perform cost savings analysis for customers
Generates new sales by promoting products and services to new and existing customers.
Troubleshoots problems for customer.
Prepares various reports as required.
Performs other duties as required.
Qualifications
Preferred bachelor degree
Minimum 10 years of Account Management Experience, managing large retail accounts
Minimum 5 years of Management/Supervisory Experience
Experience working with millwork manufacturing highly preferred but not required
Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications
Preferred manufacturing background, but not required
Preferred experience and knowledge on UFP’s organization, culture, and product lines
Skills and abilities
Proficiency in the use of the English language in reading, writing and speaking
Demonstrated proficiency to manage multiple tasks, to set priorities, and to meet deadlines.
Consistently demonstrates skills, knowledge and abilities capable of leading multiple and/or large complex projects that may include advanced global execution and logistics.
Ability to coordinate with multiple internal and external vendors with an attention to detail and sense of urgency.
Demonstrated ability to develop and maintain strong relationships with internal and external customers and suppliers.
Ability to problem solve and offer continuous improvement opportunities.
Demonstrated ability to lead and develop a team including delegating tasks.
Ability to apply business math to manufacturing processes.