Retentions Executive
Job description
Superheroes… we are calling YOU!
Acquiring customers once is impressive, but winning them back when they’re on the brink of leaving—now that’s heroic! Doing it all over the phone? That certainly calls for a cape or superhero pants!
We understand that retaining customers takes more than just ordinary powers. It demands a customer-centric mind-set, attention to detail, and above all, a superhero mentality! Imagine the thrill of transforming a customer's desire to cancel into an opportunity to strengthen our relationship. If you're capable of this remarkable feat and up for the challenge, we want to hear from you ASAP!
In this unpredictable world, there are countless reasons why some customers might consider cancelling their life insurance. But fear not! As part of our heroic Retentions team, you'll engage in open conversations, sleuthing out the reasons behind their decision. But that's not all – you'll channel your super solution skills to find a better outcome, ensuring no family is left unprotected!
Experience? Not Required!
We value drive, ambition, and the will to succeed. Whether you're new to the field or seeking a career change, our award-winning training program will equip you with the skills you need to soar.
Investing in Our People to Protect Yours - At Protect Line, we believe that investing in every employee provides a platform for opportunity and growth. Helping people become the best version of themselves is key to delivering an exceptional service that stands out for its authentic care and trust. We view protection as a promise for the future, focusing on keeping our promises, so you can keep yours.
Why Choose Protect Line?
So come and join our extraordinary team of customer champions who are all about doing the right thing in every way imaginable. We don't settle for ordinary, we strive for extraordinary! So, if you're someone who loves turning good outcomes into incredible ones, then get ready for an exhilarating adventure with us!
At Protect Line, we believe in equality, diversity, and inclusion. We're proud to be a place where anyone with any background or experience can flourish. Come, see for yourself, and be part of something amazing!
Whilst we would love to be able to respond to every application we receive, it isn’t always possible due to the high volume we receive each day. If you have not heard from us within 7 working days, please assume that your application has not been successful.
Acquiring customers once is impressive, but winning them back when they’re on the brink of leaving—now that’s heroic! Doing it all over the phone? That certainly calls for a cape or superhero pants!
We understand that retaining customers takes more than just ordinary powers. It demands a customer-centric mind-set, attention to detail, and above all, a superhero mentality! Imagine the thrill of transforming a customer's desire to cancel into an opportunity to strengthen our relationship. If you're capable of this remarkable feat and up for the challenge, we want to hear from you ASAP!
In this unpredictable world, there are countless reasons why some customers might consider cancelling their life insurance. But fear not! As part of our heroic Retentions team, you'll engage in open conversations, sleuthing out the reasons behind their decision. But that's not all – you'll channel your super solution skills to find a better outcome, ensuring no family is left unprotected!
Experience? Not Required!
We value drive, ambition, and the will to succeed. Whether you're new to the field or seeking a career change, our award-winning training program will equip you with the skills you need to soar.
Investing in Our People to Protect Yours - At Protect Line, we believe that investing in every employee provides a platform for opportunity and growth. Helping people become the best version of themselves is key to delivering an exceptional service that stands out for its authentic care and trust. We view protection as a promise for the future, focusing on keeping our promises, so you can keep yours.
Why Choose Protect Line?
- Rewarding Pay: Kick off with £30,000 base and relish in uncapped commission. With a realistic OTE of £45,000, your dreams are within reach – whether it’s jet-setting or home-making!
- Career Growth: Our platinum pathway is your ladder to success – unlock higher earnings and perks like car and wellbeing allowances.
- Enhanced Family Leave: Generous maternity, paternity, adoption, and surrogacy packages offer substantial support during those important life changes.
- Flexible Time Off: Holiday entitlement raising on length of service as well as the opportunity to purchase additional leave or convert unused days into extra pay! Plus, take paid leave for appointments, emergencies, or any of life’s surprises
- Celebrate Life: Enjoy extra paid days off for birthdays, weddings, new home purchases and your child’s first birthday.
- Epic Company Events: Our Summer and Christmas parties are legendary—get ready to join the fun!
- Sabbatical Opportunities: After 15 years of service, enjoy 4 weeks of paid leave to explore, learn, or recharge.
- Refer & Earn: Bring a friend onboard and pocket £1,500 for each successful hire!
- Perks Galore: From eye care vouchers to retailer discounts, enjoy a variety of benefits.
- Secure Your Future: Benefit from our pension scheme, death in service benefits, and more.
So come and join our extraordinary team of customer champions who are all about doing the right thing in every way imaginable. We don't settle for ordinary, we strive for extraordinary! So, if you're someone who loves turning good outcomes into incredible ones, then get ready for an exhilarating adventure with us!
At Protect Line, we believe in equality, diversity, and inclusion. We're proud to be a place where anyone with any background or experience can flourish. Come, see for yourself, and be part of something amazing!
Whilst we would love to be able to respond to every application we receive, it isn’t always possible due to the high volume we receive each day. If you have not heard from us within 7 working days, please assume that your application has not been successful.
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Experience
Industry :
Insurance
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