Job description

MEDICAL RECEPTIONIST
Do you aspire to play a pivotal role in enhancing the patient experience with your exceptional customer service skills? This opportunity is for you and the patients whose lives you'll positively impact!

At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions but are deeply intertwined with social determinants and root causes. Our integrated care model addresses these complexities head-on, seamlessly coordinating medical treatments, nutritional guidance, behavioral support, and personalized exercise regimens. By focusing on evidence-based practices, we empower patients to take control of their health and achieve sustainable results. In partnership with MedStar Health, CoreLife does not simply treat obesity symptoms; we are combating obesity as the disease it is. Join us in revolutionizing healthcare delivery and making a tangible difference in patients' lives.

We are seeking a Medical Receptionist to join our Severna Park, MD, location. You will have a set 4-day workweek, 10 hours per day, with a 3-day weekend at this location. The Medical Receptionist will:

Provide exceptional patient experience while managing the check-in and check-out process, which may include helping them complete any paperwork
Handling medical insurance, collecting payments and balances
Scheduling follow-up appointments
Professionally and timely answering the telephone
Managing the appearance and cleanliness of the clinic
Serve as the primary point of contact for our prospective patients
Educate referred patients about the services and programs CoreLife offers

QUALIFICATIONS:

One (1) year of medical front office experience
Knowledge of medical terminology and familiarity with medical insurance
Passion for changing lives, one patient at a time
Valid CPR license
Strong critical thinking, problem-solving, decision-making, interpersonal, communication, and customer service skills