Telemarketer

• Make outbound calls to businesses from pre-assigned datasets
  
• Gather comprehensive shipping profiles, including:
  
• Shipment volumes and destinations
  
• Current shipping providers and rates
  
• Frequency and type of shipments (domestic, international, express, freight, etc.)
  
• Any pain points or issues with current logistics providers
  
• Identify and capture full details of decision-makers and influencers in the shipping process.
  
• Request and log any example pricing or quotes from the prospect, if available.
  
• Record all information accurately in the agreed lead profile format and CRM/system.
  
• Ensure each lead meets quality standards before passing it to the sales team.
  
• Maintain a high level of professionalism, product knowledge, and rapport-building on all calls.
  
• Meet daily and weekly targets for calls, profiles completed, and qualified leads passed.
  
• Provide feedback on data quality, script effectiveness, and customer responses.
  

Requirements

• Proven experience in telemarketing, telesales, customer service, or lead generation (B2B preferred).
  
• Confident and articulate telephone manner.
  
• Strong listening, questioning, and data-capturing skills.
  
• Experience with CRMs or data entry platforms is desirable.
  
• Ability to handle objections and build interest over the phone.
  
• Self-motivated, target-driven, and organised