Operations Analyst I

LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

Job Title: Operations Specialist - Administrative
Location: Hybrid in 111 Monument Cir, Indianapolis, IN 46204 (2 days in office)
Duration: 8 Months Contract with possible extension or conversion to Perm
Payrate: $32.00 per hr on W2

Job Description
The Onboarding Operations team is focused on seamlessly producing onboarding enablement events from end to end. We
create high impact, exciting, and flawlessly executed experiences that inspire everyone they touch. We focus on how to
standardize the way we organize, manage and produce events and programs including enrollment, invite and event
management, materials and logistics and communications. Everyone at *** looks forward to attending an event or
program produced by our team!
The focus of this role is to standardize and centralize the end-to-end registration, enrollment, and attendance tracking processes.
You will be a part of high-impact programs and experiences while streamlining manual processes and eliminating inefficiencies.

Responsibilities
Perform complex and time-sensitive registration processes for our Onboarding programs including scheduling training dates,
organizing and monitoring logistics, and answering heavy flow of inquiries from internal *** employees through email and
Slack.
Assign and create all Enablement Events and assign courses to each cohort.
Manage all communications to virtual and remote employees within each individual hub using Marketing Cloud and Slack.
Manage all collateral and calendaring docs.
Assist in solving problems that are manual and inefficient by using *** and other technology platforms.
Keep others appraised of and involved in work by communicating status of tasks to project leads and team members,
coordinating work cross-functionally, and influencing peers, project leaders and/or managers.
Deliver high quality work in a fast-paced, dynamic work environment by managing time and effort across activities, executing
processes that may not have defined procedures, taking initiative to complete unanticipated or ad hoc tasks, and delivering work
according to deadlines.
Assist team with daily operations, including setting up training space with materials for in-person or virtual classes, greeting
attendees, managing AV/tech issues, and providing concierge level of service to new hires.

Desired Skills/Experience:
Experience and working knowledge of spreadsheet tools such as Excel or Google sheets
Experience with data entry, data scrubbing, formatting data to fit templates, vlookups, and pivot tables
Good presentation and verbal communication skills
Strong written communication and listening skills
Systematic approach to problem solving
Strong organizational and planning skills
Program/project management or coordination a plus
Ability to work independently under general direction
Ability to multi-task and open to taking on a variety of different types of tasks
Ability to lift up to 40 lbs
Strong curiosity to learn, understand, and apply new technologies and systematic approaches (leveraging *** technology
stack with a particular focus on Reports and Dashboards)
Experience with the *** application including dashboards and reporting tools in a business or academic environment
highly preferred
Highly organized and lightning-fast learner with ability to understand complex systems and processes across numerous
programs that operate differently

Leadership Qualities:
PASSION: Passionate about Customer Success
BEGINNERS MIND: Always learning; approaches each interaction with open mind; great listener and hands-on
LEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships and managing personnel
COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently
to others; influences and engages C-Level with authority and confidence
TEAM PLAYER: Proficient at collaboration and working with members of a team
URGENCY: Ability to move fast and drive business value and results
OHANA: Embodies Aloha culture; a team player that everyone enjoys working with and has a generous heart
TRUST: Trusts the company's core values; shows integrity, transparency, and reliability
ADAPTABLE: Excels in high levels of uncertainty and change
COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Field and Community knowledge and resource base

To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.com/careers/
Should you have any questions, feel free to call me on or send an email on _____________________