Research Analyst

Key Role: 

Provide technical assistance and customer service to internal and external customers. Apply specific functional knowledge and working or general industry knowledge. Work with the technical team, client, and external provider organizations to support the execution of data collection activities. Work under general supervision and may provide guidance for less experienced team members.

Basic Qualifications:

• 2+ years of experience in technical assistance

• Experience with end-to-end documentation and deliverables, including creation and usage in a changing environment

• Experience documenting business requirements for health information technology (IT) platforms

• Experience working across workstreams to communicate product descriptions and client needs

• Ability to prioritize and work across workstreams on multiple projects

• Ability to work independently and mentor or supervise others, as needed

• Ability to obtain a Secret clearance

• Bachelor’s degree in a Mass Communications or Public Relations field

Additional Qualifications:

• Experience working with a help desk ticketing system

• Experience with project management and strategic communications

• Ability to work within principles of Scaled Agile Framework and Waterfall to Agile Migration

• Ability to work within Microsoft Project and Microsoft Office suite, including Microsoft Excel and SharePoint

• Ability to pay strict attention to detail

• Master’s degree in Organizational Communications, Public Affairs, or a related field

Clearance: 
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.