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Instructional Designer & Content Manager

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Costa Rica

Offer summary

Qualifications:

At least 3 years of experience designing eLearning content using Articulate Rise and Storyline., Proficiency in visual design tools like Adobe Creative Suite or Canva., Experience with Learning Management Systems, preferably Workday LMS., Strong understanding of instructional design principles and adult learning theories..

Key responsibilities:

  • Design and develop engaging online and blended learning modules and courses.
  • Create supporting materials such as facilitator guides, workbooks, and job aids.
  • Manage and organize content repositories, ensuring content is current and accessible.
  • Oversee the integration of eLearning content into the Workday LMS and troubleshoot related issues.

Workday logo
Workday Large http://www.workday.com
10001 Employees
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Job description

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

About the Team
As a Solution Consulting Instructional Design & Content Manager, you'll play a key role on our global Enablement team. You will be part of an organization that directly impacts our business success. This team is passionate about growing role skills, improving career opportunities, and teaching others about Workday's outstanding technology.

About the Role

About the Role

Responsibilities:

  • Design and develop engaging and interactive online and blended learning solutions (modules, courses, and learning paths) using elearning authoring tools, primarily Articulate Rise.

  • Design and develop high-quality materials that support milti-modal learning experiences, including facilitator guides, participant workbooks, presentations, and job aids.

  • Develop knowledge assessments, quizzes and scenarios based on the SME-provided content.

  • Oversee and maintain multiple document repositories, ensuring content is consistently organized, updated, and easily accessible.

  • Adhere to and further develop a robust content management strategy that aligns with the needs of our Solution Consulting team.

  • Conduct regular content audits to identify gaps and opportunities for improvement.

  • Leverage AI tools and technologies to automate content generation, enhance search capabilities, and improve content accuracy.

  • Update and maintain course tracking library, meta data, and course evaluation metrics with accuracy, consistency, and sense of urgency.

  • Integrate eLearning content into Workday Learning Management System (LMS), manage course settings and enrollments, and troubleshoot any LMS-related issues.

  • Manage multiple projects simultaneously, adhering to timelines and delivering high-quality results for a global audience.
     

Qualifications:

  • 3+ years of experience designing and developing engaging eLearning using Articulate Rise and Storyline, backed by a strong portfolio.

  • Proficiency in visual design (typography, color theory, image editing with tools like Adobe Creative Suite/Canva) and presentation software (PowerPoint/Google Slides).

  • Experience with Learning Management Systems (LMS); Workday LMS preferred.

  • Solid grasp of instructional design principles, adult learning theories, and best practices across various learning modalities.

  • Proven experience in content management, knowledge management, or technical documentation, including familiarity with CMS platforms and knowledge repositories.

  • Familiarity with AI-powered content tools and technologies.

  • Exceptional project management, organizational, and communication skills, with a track record of collaborating effectively with global stakeholders.

  • Ability to thrive independently and collaboratively in a fast-paced, global environment.
     

Bonus Points:

  • Experience designing learning solutions specifically for a solution consulting or sales audience.

  • Knowledge of learning analytics and reporting.

  • Experience localizing learning content for different cultures and languages.

About You

We’re looking for someone who is passionate about innovating learning solutions and has a deep understanding of adult learning theory, instructional design principles, and visual design best practices. You'll apply your expertise to develop comprehensive learning curricula and programs, including blended learning experiences (e.g., instructor-led, virtual instructor-led, and eLearning modules). Beyond traditional learning paths, you'll also create dynamic enablement tools that directly support our solution consultants in their roles. This includes developing practical resources like job aids, podcasts, videos, and interactive PDFs. Your work will directly impact the success of our global Solution Consulting organization by ensuring our field teams have the knowledge and tools they need to excel.

In addition to designing and developing compelling learning content, you will also play a critical role in our content ecosystem. You'll oversee and maintain multiple document repositories, ensuring content is consistently organized, updated, and easily accessible to our global team. This will involve developing and implementing a robust content management strategy that directly aligns with the unique needs of our Solution Consulting team. You'll also be responsible for optimizing the architecture and tooling of our knowledge repositories to significantly improve content sharing and discoverability. Finally, you'll enforce content governance policies and procedures to maintain data integrity and consistency, and implement and manage version control systems to ensure all documentation is accurate and up-to-date. 

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Graphic DesignInstructional DesignProject ManagementLearning Management SystemsLearning DevelopmentCanva (Software)Knowledge ManagementContent ManagementAdobe Creative CloudLearning AnalyticsLanguage Localisation

Other Skills

  • Organizational Skills
  • Collaboration
  • Communication
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