Offer summary

Qualifications:

Experience in selling D2C subscription-based products through outbound calls., Strong persuasion and listening skills to convert sales., Excellent verbal communication skills., Passionate about pets’ wellbeing and motivated by a sales-oriented environment..

Key responsibilities:

Make outbound calls to potential, existing, and lapsed customers.

Discuss pet nutrition and promote subscription plans.

Upsell and renew subscriptions to grow the customer base.

Collaborate with the sales team to achieve targets.

Job description

Description

D2C Sales Agents🐾

Love pets? Looking for a new, fun way to boost your sales earnings in 2025?

We’re building a small but mighty D2C sales team to talk with pet owners, inspire love for Nature’s Menu, and subscribe them to our pet food nutrition plans.

This is a permanent, full time role in a hybrid working environment. Remote working with occasional travel/access to our London office.

Our D2C Sales Agents 🐾

As our D2C Sales Agent you’ll win new customers, upsell existing customers and win back lapsed customers to grow our pet owner community.

What you’ll do:

Outbound calls to potential, existing and lapsed Natures Menu D2C customers
Talk with pet owners about their pet’s diet and nutrition
Represent Nature’s Menu as a brand ambassador, inspiring brand love
Explain Nature’s Menu pet food products + nutrition plan subscriptions
Sign up or upsell pet owners to subscriptions on our website
Actively listen to understand customer needs
Maximise sales opportunities using persuasion + listening skills
Team work with the D2C Sales crew

You’ll get a base salary plus commission for hitting subscription targets. So the more sign ups and subscription upgrades you make, the bigger the reward for you.

When you join our team you can make an impact from your first day. You’ll work with experienced D2C and pet wellbeing experts to learn a lot and have fun with a team who care about pets!

About you 🐾

Experience in selling D2C subscription-based products through outbound calls
Success in converting sales with strong persuasion and listening skills
Clear and compelling verbal communicator
Motivated by a sales-oriented and competitive environment
Passionate about pets’ wellbeing

We are Nature’s Menu🐾

We are Nature’s Menu, a market leading pet food brand with a state-of-the-art production facility in Snetterton, Norfolk. With a legacy spanning 40 years, we’re the UK’s leading supplier and expert in raw and natural pet food. Real in every way. Others claim it. We live it. Real ingredients, real expertise and a real passion for providing the nation's pets with natural, real meals they will love.

Our unique pet food is sold through both B2B retail and D2C channels, with 85% of revenue coming from retail distribution. The D2C channel is a strategic focus for future growth and has built a community of more than 12,000 loyal customers.

Nature's Menu is part of the Agrolimen brand family which turns over $2Bn with a group of 10 pet food brands across 25 countries including Affinity Petcare.

Perks of our Nature’s Menu Pack 🎁

We offer flexible working hours and a hybrid working model. The role offers a competitive salary and commission scheme.

Our benefits focus on our team’s career progression and financial, physical and mental wellbeing.

25 days of annual plus 8 bank holidays
Modern co-working office at the heart of Southwark (London).
Discount to the Hoxton hotels worldwide
Discount to gym classes in our offices, offered throughout the day
Team social events and activities
Salary sacrifice pension
Career progression: clear pathways for your technical, commercial or leadership growth and the Affinity University platform
Hapibenefits:

Embrace your physical and mental wellbeing with an Employee Assistance Programme, online health portal or Cycle to Work Scheme
Access to Everyday Shop and Store Discounts