Revenue Section Manager

The work we do matters!

Hiring Agency:

Revenue - Agency 16

Location:

Lincoln, NE, Norfolk, NE, North Platte, NE, Omaha, NE

Hiring Rate:

$31.362

Job Posting:

JR2025-00017201 Revenue Section Manager (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

07-02-2025

Job Description:

Under administrative direction, manages, directs, organizes, and coordinates the Department’s Collections Section including Business Tax and Individual Income Teams.

The incumbent reports directly to the Revenue Compliance Division Manager.

Regularly participates in policy and procedure decisions that impact across the Collection processes and services. Leads Collection teams in customer service best practices, performance metrics, and day to day Collection tools.

Job Duties include:
Manages functions by setting/managing function objectives, policy, priorities and the securing/allocation/coordination of resources (human, financial, and physical) necessary to implement such policy.

Determines or recommends section policy by analyzing all pertinent issues and information, assessing the impact of proposed policy on the provisions of services, and determining the resources necessary to implement such policy.

Confers with section associates, other section managers, other agencies (both state and federal), taxpayers and their representatives, interest groups, and private organizations to discuss Revenue functions, tax programs, and/or policies, resolve problems, explain proper application of policies, coordinate activities so that goals/objectives are achieved and to facilitate quality service delivery.

Develops and recommends new or revised policies, procedures, and guidelines to respond to changes in function needs, objectives, priorities, and to improve the effectiveness of service delivery.

Establishes strategic plans and evaluates organizational and individual associate performance relative to plan objectives/goals and identifies/structures the direction functions should take to provide necessary product or service.

Supervises Revenue associates and selects subordinate managers/supervisors/work leaders and key employees, represents agency management in dealing with employee relations issues such as grievances, complaints, and other personnel matters.

Organizes, directs, and monitors work of subordinate staff.

Interacts and communicates with top level management, agency staff, members of the general public, or other state agencies and local community organizations to resolve problems, interpret policies and regulations, negotiate/influence actions, secure cooperation and agreement and promote awareness of revenue tax programs.

May represent the agency at national and state meetings or other informational sharing events as the subject matter expert to ensure information regarding revenue functions and tax programs are accurately conveyed: may participate as a member of a national, state or local community organization board or committee.

 

Requirements / Qualifications:

Minimum Qualifications: Bachelor’s degree in accounting, finance, business administration, public administration, law, or other related field and two years of revenue function or tax program experience and two years of experience coordinating, leading, or supervising others in a related field.  Progressively responsible experience with Revenue functions or tax programs may be substituted for a formal education on a year for year basis.

 

Knowledge of: business and management principles pertinent to strategic planning, resource allocation, human resources, leadership techniques, and coordination of people and resources; principles of supervision and staff development; principles of individual and group behavior and dynamics; and budget administration.

Skill in: communicating to convey information so others will understand; using logic and reasoning to identify strengths and weaknesses of alternative solutions; identifying complex problems to develop and evaluate options and implement solutions.

Ability to: learn, apply and interpret agency policies and procedures relating to areas of responsibility; identify and relate pertinent pieces of information to form conclusions; establish program objectives or performance goals and assess progress; identify and analyze organizational and operational problems and develop and implement timely and economical solutions; formulate policies to meet identified needs, goals or objectives; respond to changes in direction, priorities and agency values; perform high level analysis; apply principles of logic involving planning and direction or interrelated activities in multiple areas; identify and integrate concrete and abstract variables to formulate approaches to major problems; exercise judgment, decisiveness and creativity in critical and/or unexpected situations; establish and maintain satisfactory working relationships with managers/administrators, professionals and the public at large; plan, assign and supervise the work of others.

 

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.