Offer summary

Qualifications:

Experience managing channel partnerships or strategic B2B relationships., Proven success in driving revenue through indirect sales or partner-influenced strategies., Strong understanding of partner business models and ability to tailor value propositions., Excellent communication, presentation, and collaboration skills..

Key responsibilities:

Build and maintain relationships with channel partners across the region.

Serve as the main point of contact and trusted advisor for partners.

Drive partner-sourced and partner-influenced revenue through joint efforts.

Collaborate with internal teams to develop and execute regional partner plans.

Job description

Channel Account Manager

Our Channel Account Managers are responsible for building and maintaining strong partnerships with key resellers and solution providers while driving partner-sourced revenue growth. This role plays a critical part in aligning Service Express solutions with our partners’ go-to-market strategies, activating new relationships, and executing regional growth plans.

Here’s what this position is all about:

Build and grow relationships with assigned channel partners (VARs & solution providers) across the region
Serve as a trusted advisor and main point of contact for partners, understanding their business models and aligning our offerings with their objectives
Drive partner-sourced and partner-influenced revenue through joint selling efforts
Collaborate closely with internal sales teams to develop and execute regional partner plans
Onboard, train, and enable partners on Service Express offerings, tools, and sales processes
Lead QBRs (Quarterly Business Reviews) to review KPIs and growth strategies
Partner with cross-functional teams (Sales, Marketing, Product, and Customer Success) to support joint events, campaigns, and demand-gen activities
Represent the partner voice internally to influence enhancements across product, process, and programs
Manage CRM with accurate notes, pipeline updates, and partner activity records
Track partner performance and engagement, delivering reports on revenue impact and enablement milestones
Identify and recruit new partners where strategic gaps exist

What We Are Looking For From You:

Proven success managing channel partnerships or strategic B2B relationships
Experience driving revenue through indirect sales or partner-influenced strategies
Strong understanding of partner business models and ability to tailor value propositions accordingly
Track record of hitting metrics in a quota-carrying or target-based environment
Excellent communication, presentation, and cross-functional collaboration skills
Experience with CRM systems and reporting tools
Self-starter mentality with a strategic, data-driven approach

We Offer You:

$90,000 – $110,000 base salary + commission based on experience and performance
Workplace flexibility that empowers our employees
Personal growth and advancement opportunities
Paid volunteer hours and your birthday off
Multiple health insurance offerings starting on day one
50% reimbursement on health club memberships
401(k) match with company contribution

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

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