Internal Communications Executive - 12 Month FTC

We are PXC, the UK’s largest provider of wholesale connectivity. Our vision is to be the UK’s #1 wholesale platform, a one-stop shop provider of connectivity, voice, cloud and security underpinned by the UK’s most robust, secure, resilient and reliable network.

Born from the combination of Virtual1 and TalkTalk’s wholesale services and national network business, we operate across our 3 core sites (Salford, London and Skopje, North Macedonia).

Our mission is clear, to be the UK’s best company to work for and best to work with. We believe this success is driven by the power of our employees. We empower our people to become true experts in their field who embody our values every day: we care; we challenge; we commit.

About the Role

We’re looking for a creative and driven Internal Communications Executive to support the Internal Communications & Engagement Manager. This role will use our strategy to help shape and deliver engaging, clear and consistent internal communications across the business. You’ll play a key role in ensuring employees are informed, connected and inspired by our strategy, culture and values.

This role is particularly important as the organisation continues on a journey of transformation following our demerger from TalkTalk. You’ll support change management initiatives by crafting compelling narratives, ensuring transparent communication and helping employees understand and embrace change.

Key Responsibilities

• Source, write, and publish engaging content across internal communication channels (email, intranet, newsletters, digital signage, internal social platforms).
• Build relationships across departments to develop a regular pipeline of content, contacts and advocates who support communication and engagement objectives
• Support the planning and delivery of regular internal events such as town halls, speaker series and employee recognition activities.
• Support the management of internal channels driven by an editorial calendar and collaboration with departmental stakeholders.
• Contribute to key engagement initiatives such as staff surveys, wellbeing campaigns, and values-based projects.
• Monitor and analyse communication effectiveness and engagement metrics to inform improvements.
• Manage a calendar of internal campaigns and activities, including charity, team-building, and wellbeing initiatives.

What Will Make You Successful in This Role?

• Proven experience in internal communications, employee engagement or corporate storytelling.
• Excellent written and verbal communication skills with a keen eye for detail.
• Strong interpersonal skills and ability to build relationships at all levels.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Proficiency with digital tools such as Microsoft 365, SharePoint, Adobe or similar platforms.
• A proactive, self-starting attitude with a passion for connecting people and ideas.

Desirable Skills

• Experience in a communications, journalism, HR or marketing role.
• Familiarity with internal social platforms (e.g., Yammer, Slack) and content management systems.
• Basic knowledge of multimedia content creation and editing including photos, videos, and graphics for internal use.

Key Behaviours and Attributes

• Positive, enthusiastic and solution-focused.
• Calm and composed under pressure.
• Creative and open to new ideas.
• Committed to team values and goals.
• Takes ownership and demonstrates a sense of urgency.

How we look after our employees

• Our brand new “PXC Flex” benefit launched in January 2025, which includes Flex30, an additional 30 hours* of leave every year for you to use how you wish
• Our hybrid working policy offers you flexibility to work from home as well as connecting with your colleagues in one of our accessible and collaborative office spaces
• A starting holiday allowance of 25 days* holiday and up to 10 extra days* leave via our holiday purchase scheme
• Free private healthcare for all employees, competitive pension scheme and the opportunity to earn bonus
• Free broadband for all employees plus gifts for major life events such as marriages and births
• Flexible salary sacrifice scheme including dental, gym, electric car scheme and much more, plus a huge range of shopping and leisure discounts so you can save even more cash
• A range of inclusive employee networks to help integrate employees into life at PXC
   

(* Days and hours are based on a full-time employee’s working pattern and leave is pro-rated for part-time employee)

At PXC, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.