Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
ROLE:
We are seeking a highly strategic and business-oriented Senior Business Intelligence Manager to work on Cisco’s transformation and growth initiatives. This role is tailored for an individual who excels at transforming raw data into actionable business insights. The ideal candidate possesses a proven track record of not only executing queries but also connecting data patterns to fundamental revenue, customer, and operational drivers.
You will leverage enterprise data platforms such as SAP HANA and Snowflake to uncover actionable insights that directly influence strategic decision-making, customer segmentation, Go-to-Market (GTM) execution, and cross-functional business alignment. Your work will have a direct impact on executive decision-making, strategic planning, and market competitiveness.
RESPONSIBILITIES:
Data-Driven Business Strategy:
• Partner with senior business stakeholders to define high-impact analytical projects aligned with business objectives, such as customer segmentation, account planning, GTM execution, or operational scale.
• Develop data models and frameworks that provide visibility into performance drivers and leading indicators for business key initiatives.
• Identify strategic growth opportunities through cohort, funnel, retention, and whitespace analyses, translating patterns into financial and operational recommendations.
• Collaborate with Sales Strategy, Sales Operations, and Finance teams to align operational data with key financial objectives (e.g., ARR, margin improvement, CAC, ACV).
Enterprise Data Analysis & Insights:
• Utilise SAP HANA and Snowflake to design and execute complex data queries across sales, marketing, finance, and customer success ecosystems.
• Translate business questions into analytical problems and synthesise large-scale, multidimensional datasets into clear narratives that guide executive decisions.
• Enable performance benchmarking across business units, geographies, and customer segments.
• Lead data analysis initiatives that enhance GTM Strategies, Segmentation, resource allocation, and territory planning. Drive revenue-focused modelling and scenario analysis focused on improving customer lifetime value (LTV), reducing churn, and increasing deal velocity.
• Develop and support dynamic dashboards (e.g., Tableau) scorecards, and data-driven business reviews for senior leadership and cross-functional teams.
REQUIREMENTS:
• Bachelor’s degree in Business, Analytics, Finance, Economics, or a related field. MBA or equivalent strategic experience is preferred.
• 7+ years in a business-facing data analysis role, preferably in enterprise or B2B environments.
• Experience supporting GTM teams (Sales, Marketing, CS)
• Advanced proficiency in SQL and hands-on experience with SAP HANA, Snowflake, or equivalent data warehouse systems.
• Expertise in BI tools such as Tableau, Power BI, or Looker.
• Demonstrated ability to convert data into business storytelling and influence at the VP/C-level.
• Exposure to SaaS or recurring-revenue business models.
• Familiarity with financial KPIs and modelling frameworks (e.g., ARR, NRR, CAC payback, pipeline velocity).
• Background working with Salesforce, SAP, Oracle, or other ERP/CRM platforms.
What You’ll Drive:
• High-impact insights that help shape Cisco’s go-to-market strategy, revenue planning, and business performance.
• Operational dashboards that become essential to daily decision-making by Sales, Marketing, and Finance leaders.
• Strategic analysis that uncovers new market opportunities and improves customer segmentation and engagement strategies.
• A culture of proactive, data-driven business thinking across the company.
Cisco, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Note:
Base Pay Range: $86400 - $118800