Offer summary

Qualifications:

Minimum 3 years of experience in a TPA or insurance environment., Strong written and verbal communication skills., Knowledge of self-funding and employee benefit plans, including federal laws like ERISA, COBRA, HIPAA, PPACA., Proficiency in Microsoft Office Suite and analytical problem-solving skills..

Key responsibilities:

Serve as a point of contact for clients and support Client Managers.

Respond to client inquiries, facilitate issue resolution, and generate client reports.

Assist with client-facing activities such as meetings, presentations, and benefit fairs.

Support internal departments to ensure client retention and satisfaction.

Job description

At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Serve as a point of contact for clients in conjunction with Client Managers and provide any necessary administrative assistance required by the Client Managers to successfully retain business. Work with various departments within Luminare Health to promptly respond to client questions, facilitate resolutions to concerns, run client specific reports and provide support to Client Managers. May also involve client facing responsibilities such as employee meeting presentations, benefit fairs and attending quarterly and renewal meetings with client managers.

Required Job Qualifications:

Excellent written and verbal communication skills are required, as are exceptional organizational skills.
Thorough understanding of self-funding and employee benefit plans.
Minimum 3 years previous experience in a similar TPA or insurance environment
Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.)
Proficiency with Word, Excel, PowerPoint, Access, and Outlook.
Analytical skills, problem solving skills, reading ability, creative decision making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required.
Ability to travel as required for this position.
Experience with PowerSTEPP
High school diploma or GED equivalent required

Preferred Job Qualifications:

State insurance license
College degree

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:

$48,500.00 - $91,000.00

Required profile