Technical Analyst

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

This position is eligible for remote work in one of the following states: Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Texas, Virginia, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.

Job Profile Summary

We're looking for a dynamic Technical Analyst to join our IT Commercial development team.

In this role, you'll be the bridge between technical needs and tailored solutions—supporting a portfolio of custom-built applications designed to meet the specific needs of our teams and customers.

You'll play a key role in driving innovation, fostering collaboration, and helping deliver solutions with real impact. If this sounds like your kind of challenge, here’s what you’ll be doing:

Strategic Insight & Technical Expertise

• Gather, analyze, and refine business requirements in close partnership with stakeholders and developers.

• Translate strategic goals into clearly scoped, actionable technical solutions.

• Participate in Agile software development environments, facilitating efficient sprints and iterative delivery.

• SQL experience is a plus—leveraging data to inform design, troubleshooting, and reporting.

Continuous Innovation

• Stay at the forefront of emerging technologies to enhance our tools and processes.

• Recommend improvements to optimize performance, usability, and scalability of custom applications.

• Cultivate a mindset of curiosity and experimentation across the team.

Team & Project Collaboration

• Act as a key liaison between business units and developers, ensuring alignment from planning through delivery.

• Contribute to Agile ceremonies such as stand-ups, sprint planning, and retrospectives.

• Document workflows, system logic, and technical requirements for transparency and long-term sustainability.

Operational Execution

• Proactively monitor and analyze application performance, resolving issues and optimizing functionality.

• Leverage data insights to identify root causes and drive process improvements.

Stakeholder Engagement

• Develop strong relationships with internal partners to build trust and shared vision.

• Communicate insights, roadmaps, and updates clearly to technical and non-technical audiences.

Essential Functions and Responsibilities

• Works independent with limited supervision to design, test, deploy and maintain software solutions as prioritized by the business including creating and updating system documentation and training materials

• Design, testing, maintenance and documentation of reliable and scalable software solutions, as prioritized by the business, according to facts, policies and practices that will support user requirements

• Manage projects and processes through entire system development life cycle

• Gather and document business requirements to determine the capabilities that need to be delivered. Consult with the users on the priorities, complexities and other impacts of the requirements. Provide time and cost estimates for proposed changes

• Coordinate and communicate development activities with other team members, infrastructure personnel, vendors and management

• Identify opportunities to deploy existing solutions in other business areas

• Interact with business users via consulting and training to ensure effective use of technology solutions

• Collaborate with key process owners on the documentation of difficult, sometimes complex application defects, enhancements and/or projects

• Coach and review work of lower-level professionals

• Solves difficult, sometimes complex problems

Education

• Bachelor's Degree in MIS, computer science, mathematics, or other related field, or an equivalent combination of formal education and the following job-related experience

Work Experience

• Experience with all aspects of the software development lifecycle methodology and basic project management concepts

• Experience with basic infrastructure concepts and how those concepts are impacted by development activities

Knowledge, Skills and Abilities

• Skills in: use and function of office equipment including computers and applicable software

• Ability to: apply math, algebra, and statistical methods.

• Ability to: interact, advise and communicate effectively

• Ability to: develop information, conduct meetings and make presentations

• Ability to: read and write fluently in English

• Ability to: communicate and/or exchange information or instruction; conduct oral presentations and/or meetings

Licenses and Certifications

• None required

Strength Factor Rating - Physical Demands/Requirements

• Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

• Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

• Walking: Moving about on foot (Frequently)

• Sitting: Remaining in a seated position (Constantly)

• Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

• Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

• Climbing: Ladders, Stairs (Occasionally)

• Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

• Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

• Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

• Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

• Crawling: Moving about on the hands and arms in any direction (Occasionally)

• Reaching: Extending hands and arms in any direction (Constantly)

• Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

• Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

• Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

• Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

• Hearing: Perceiving the nature of sound by the ear (Frequently)

• Tasting/Smelling: (Occasionally)

• Near Vision: Clarity of vision at 20 inches or less (Constantly)

• Far Vision: Clarity of vision at 20 feet for more (Frequently)

• Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

• Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

• Employee is subject to inside environmental conditions

Working Conditions

• Well lighted, climate controlled areas (Constantly)

• Frequent repetitive motion (Constantly)

• CRT (Computer Monitor(s)) (Constantly)

Travel

• None required,

Driving

• Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547​.

Expected Salary Range