Offer summary

Qualifications:

At least 3 years of experience in project coordination, content operations, or digital marketing., Proficiency with tools like Google Workspace, Asana, and Beehiiv., Experience with publishing content on platforms such as Twitter (X), LinkedIn, and YouTube., Strong organizational skills and excellent written communication, with a client-service mindset..

Key responsibilities:

Manage content scheduling and ensure timely posting across platforms.

Coordinate newsletter setup, branding, and promotion activities.

Build and maintain strong relationships with clients through engagement and support.

Track and analyze content performance, preparing reports for client reviews.

Job description

Company: FounderBrands (click here for the link to our website)

Location: Fully Remote (Must work in Eastern Time Zone)

Job Type: Full-Time

A Note From the CEO

FounderBrands is a young and fast-growing startup. We are not a corporation that has been around for 50+ years where you go into the office every day and get bored. We don't have everything figured out. We are constantly evolving and changing and you need to be comfortable in a startup environment to be a fit for this role. Some people like that environment, others don't. If you want the opportunity to have a major impact on your company from Day 1, this job will be a good fit for you. We anticipate growing all of our departments as our company grows and we want you to grow with us.

-Collin Rutherford, CEO

About FounderBrands

FounderBrands is a content agency. We help our clients grow personal brands and drive high-quality leads to their businesses. We're looking for a skilled Customer Success Manager to join our team and help take our clients' digital presence to the next level.

We are looking for detail-driven people person. A lot of this role is relationship-building. Much of this role is celebrating wins with our clients and keeping them excited to work with us!

Responsibilities

Content Scheduling and Execution

Review daily content schedules using a social media scheduling tool (we use Metricool)
Ensure posts are scheduled at the right times and on the correct platforms
Reschedule or fill in gaps when content is awaiting approval or needs to be moved
Upload and schedule daily video content, including captions and hashtags
Send content to clients for approval and follow up consistently

Newsletter and Lead Magnet Coordination

Assist with newsletter setup, branding, and automation sequences in Beehiiv
Upload newsletter-related videos, set titles and descriptions, and manage publish settings on YouTube
Schedule social media posts to promote newsletters and lead magnets
Monitor client inboxes during lead magnet campaigns and share frameworks as needed

Client Coordination and Engagement Support

Monitor live content and flag high or low-performing posts
Coordinate internal engagement efforts on key posts
Manage daily workflows for LinkedIn comments, including drafting, approval, and posting
Build great relationships with our clients

Analytics and Reporting

Update weekly and monthly analytics trackers for client accounts
Track what content is performing well and where improvements are needed
Prepare data summaries to support monthly client reviews

Internal Operations and Onboarding

Keep task management tools like Asana organized and up to date
Maintain a library of SOPs, templates, and client documentation in Google Drive
Support new client onboarding by preparing contracts, payment links, and project setup

Requirements

3+ years of experience in project coordination, content operations, or digital marketing
Comfortable using tools like Google Workspace, Asana, and Beehiiv
Familiarity with publishing content to platforms like X (Twitter), LinkedIn, and YouTube
Strong organizational skills and ability to manage multiple moving parts
Clear written communication and a client-service mindset
Self-starter who thrives in a fast-paced environment and enjoys making things run smoothly

Benefits