Learning & Development Specialist (Virtual Healthcare)

If you got into healthcare to make a difference, you’re in the right place.  We’re looking for a values-driven, mission-focused, dynamic Learning & Development Specialist who is passionate about working with seniors (and their families), especially those navigating challenges with dementia.  Someone who is searching for a workplace and culture that is as committed to them as they are their patients.  If that’s you, read on!

What’s Rippl?

At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action. 

We’re reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers.  Helping them stay healthier, at home longer, and out of the ER and hospital.

Our Mission

The Rippl Mission is to enable more good days for those living with dementia and their families. 

Our Core Values 

At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers. 

We’re fed up. Today’s dementia care isn’t working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better—so we’re doing it.

We’re changemakers. We’re pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need—when and where they need it. And we’re proving it works.

We’re in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait.

We start with yes. We don’t let barriers stop us. When faced with a challenge, we figure it out—together. We’re problem-solvers, innovators, and doers who find a way to make things happen for the people who need us.

We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team—because when they feel valued and empowered, patients and caregivers get the care they deserve.

Join the movement 

We’re looking to find other changemakers who are ready to join our movement.

The Role:

The Learning and Development (L&D) Specialist will play a key role in helping Rippl launch and maintain its programs while supporting the teams that work directly with patients. This role will be responsible for course creation and content development, as well as ensuring new team members are effectively onboarded, and supporting the continuous development of existing teams to meet performance standards. 

Essential Functions: 

• Manage the Learning Management System (LMS), including creating and updating courses using course authoring tools.
• Develop and manage training resources that align with Rippl's values and the changing needs of the business.
• Lead facilitation of comprehensive onboarding programs for new hires within patient-facing roles.
• Create and deliver training programs that incorporate a variety of learning methodologies, including blended learning, gamification strategies, and interactive content.
• Facilitate training sessions for both new employees and ongoing development for current staff.
• Assist in change management processes, ensuring smooth transitions when introducing new systems, tools, or processes to patient-facing teams.
• Provide training and performance management support to teams as needed, focusing on continuous improvement and alignment with organizational goals.
• Develop and maintain educational resources, such as job aids and reference materials, to support ongoing training and development initiatives.
• Ensure that training materials are up-to-date, relevant, and easily accessible for all teams.
• Collaborate with managers to identify performance gaps and develop targeted training solutions.
• Facilitate team-building activities and workshops to enhance collaboration and communication across departments.

Qualifications:

• Bachelor's degree in healthcare related field preferred or equivalent experience.
• 2-4 years of experience in organizational development working with clinical teams within a healthcare startup or similar dynamic environment.
• Strong experience with systems training, including Electronic Health Records (EHR) system.
• Experience utilizing a Learning Management Systems (LMS) and designing/building curriculum. 
• Strong understanding of adult learning principles and experience applying them in training development.
• Skilled in the design and delivery of blended learning, eLearning, and classroom-based learning.
• Skilled in utilizing course authoring tools like Articulate 360, Canva, and the Microsoft and Google Suites. 
• Highly organized, with the ability to manage multiple projects and training initiatives simultaneously.
• Excellent attention to detail and ability to meet deadlines.
• Ability to clearly convey complex concepts to a wide range of learners.
• Ability to adapt in a fast-paced, changing environment with a focus on continuous improvement.

What’s in it for you 

• Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility 
• Fast growth company with opportunities to take on more responsibility or develop into new roles
• Flexible work environment and the opportunity to work from home
• Competitive compensation 
• 401(k) plan with a company contribution 
• Equity in the form of stock options 
• Medical, Dental and Vision coverage for you and your family 
• Life insurance and Disability
• Remote Work stipend
• Generous Paid Time Off 

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location.

Role: $60,000 - $78,000 depending on experience 

Offer of employment is contingent upon successful completion of a background check, drug screen, and all required licensure, credentialing, and related documentation.

We are going to make some very big waves starting with a small Rippl - come join us!