Offer summary

Qualifications:

Associate’s degree in a related field such as criminal justice, risk management, or accounting., At least one year of experience in fraud investigation, forensic accounting, or auditing., Proficiency with Microsoft Office Suite and strong verbal and written communication skills., Strong problem-solving, analytical, organizational, and interpersonal skills. .

Key responsibilities:

Review various fraud prevention reports and flag suspicious student records.

Contact students via phone, mail, and email to verify information and resolve account matters.

Prepare and maintain documentation of system-generated reports and communicate with internal stakeholders.

Escalate issues to management for advanced investigation and analysis.

Job description

Job Description

Fraud Prevention Specialist

Office of Compliance and Fraud Prevention

Non-Exempt, C2, Full-time, Pay Grade 009

Location: Stateside Remote, (Occasional Travel to Adelphi)

University of Maryland Global Campus (UMGC) seeks a Fraud Prevention Specialist in the Office of Compliance and Fraud Prevention. Reporting to the Director, the specialist is responsible for reviewing various fraud prevention reports, flagging suspicious student records, and taking all necessary steps to mitigate fraud and information security risk. The specialist will be responsible for responding to students' and other individuals’ correspondence related to identity verification.

SPECIFIC RESPONSIBILITIES INCLUDE:

Review system-generated reports and take appropriate action.

Contact students by phone, mail, and email to verify information and resolve account matters.

Prepare and maintain appropriate documentation of system-generated reports and communicate with internal stakeholders as appropriate.

Ensure documentation related to investigations is maintained in the student information system.

Escalate issues to management as appropriate for advanced investigation and analysis.

Other job-related duties as assigned.

REQUIRED EDUCATION AND EXPERIENCE:

Associate’s degree in a related field (e.g., criminal justice, risk management, accounting)

At least one year of experience in fraud investigation, forensic accounting, or auditing

Proficiency with the Microsoft Office Suite.

Strong verbal and written communication skills, problem-solving, analytical, and organizational skills.

Strong interpersonal skills; ability to work collaboratively and be able to communicate effectively with students and colleagues.

PREFERRED EXPERIENCE:

Experience in Federal Title IV Financial Aid.

Experience with CLEAR investigation software and/or other fraud detection and identity verification software.

POSITION AVAILABLE IMMEDIATELY & WILL REMAIN OPEN UNTIL FILLED

SALARY COMMENSURATE WITH EXPERIENCE

All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC’s Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu.

Benefits Package Highlights:

Generous Time Off: Enjoy 11 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked.
Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.
Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: CII Part-time employees working less than 0.5 FTE are not eligible for LTD.
Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).
Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.
Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.