Access Coordinator II - PRI
Offer summary
Qualifications:
High School diploma or GED required., Two years of customer service or healthcare experience preferred., Knowledge of basic medical terminology is a plus, with competency expected within three months of hire., Experience in a call center or healthcare registration, billing, or scheduling is advantageous..Key responsibilities:
- Provide comprehensive support for patient care activities under the supervision of the Access Supervisor.
- Answer telephones and coordinate appointments in a call center environment.
- Conduct insurance verification and benefits explanation, and manage patient information updates.
- Schedule and coordinate appointments, surgeries, or tests using hospital systems.
Job description
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
Type of Position:
Clinical Staff - Medical Ancillary Support
Job Type:
Regular
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
Department:
ICE | BHSL Access WFC
Department's Website:
Summary of Job Duties:
The Access Coordinator II in the Psychiatric Research Institute works under the supervision of the Access Supervisor and provides comprehensive support for patient care activities. This position may meet, greet, and assist the public. This position answers telephones and/or may coordinate appointments in a call center environment. This position may perform other duties to support patient care activities as needed.
Qualifications:
Minimum Qualifications
High School, GED or formal educational equivalent
Plus Two years of customer service or healthcare experience
Preferred Qualifications
Knowledge in basic medical terminology, medical terminology competent within 3 months of hire
Call center experience. Experience in registration, billing, or scheduling in a healthcare environment
Additional Information:
- Collects and posts payments and issues receipts
- Conducts insurance verification and benefits explanation by running eligibility on patients and requesting outside records
- Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms
- Conducts pre-registration, inputs and/or updates patient information, processes walk-ins, creates new patient charts, and accesses systems for orders
- Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients
- Records daily and monthly statistics and communicates any medical records issues
- Performs other duties as needed
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent Physical Activity:
N/A
Occasional Physical Activity:
Crouching, Lifting, Reaching, Standing, Walking
Benefits Eligible:
YesRequired profile
Experience
Other Skills
- Customer Service
- Scheduling
- Teamwork
- Communication
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