Our story began in September of 1993 when TASER International was founded by CEO Rick Smith with his brother Tom Smith. They consulted with Jack Cover, former NASA scientist and inventor of the original TASER® conducted energy weapons of the 1970s. Rick Smith was inspired to found the company after losing two high school football teammates who were shot and killed in a road rage incident. This experience led him to seek new technologies that would enable people to protect themselves without deploying lethal force in hopes of creating a bullet-less world. Today, Axon represents the entire network of devices, applications and people that is revolutionizing public safety around the world. Our mission is to protect life. We’re building the world’s largest and most trusted suite of public safety solutions. If you are seeking a career with purpose, we invite you to join us. Learn more at: axon.com/careers This is Our Moonshot Gun-related deaths between police and the public have risen steadily for at least the past six years. In 2021 in the U.S., 1,118 people — 1,054 civilians and 64 officers — lost their lives in gun-related incidents between police and the public, according to leading data sources. In response, Axon is rallying partners around a “moonshot” goal to cut gun-related deaths between police and the public by 50% by 2033.

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact:

We are seeking an eager Implementation Manager to join a growing team in New York City. The Candidate will be responsible for performing product preparation, labeling, quality checks, digital assignments, and preparation for deployment. Candidate will also be responsible for updating inventory management systems, updating excel spreadsheets and running reports. The position is located at the client facilities and requires a professional with customer facing experience.

What You’ll Do:

Location: Remotely and Onsite at 1 Police Plaza or other NYPD facilities

Reports to: NYPD Program Director

Direct Reports: 0

Preparation for remote deployment
- Plan deployment schedule and requirements
- Communication with NYPD Network team to configure VLAN
- Submit, monitor, and document Service Requests for IP scope changes
- Communicate timelines and scheduling with NYPD stakeholders
Manage onsite deployment of BWC and Docks for the NYPD
- Assigning, naming, documentation of hardware
- Assisting in onsite provisioning of BWC swaps
- Certifying evidence upload of newly deployed hardware
- Communicating deployment status and schedule to NYPD
Prepare camera kits and assign BWC for onsite walk-in provisioning
Support of BWC supply management
- Track BWC ownership
- Monitor and maintain headquarters BWC supply to support ServiceDesk and walk-in provisioning requests
Onsite testing and quality evaluation of returned BWC

What You Bring:

Ability to commute to lower Manhattan daily, Monday-Friday 8-6
Ability to learn new software quickly
Strong communications and interpersonal skills
Ability to work quickly and accurately while adhering to written instructions as outlined for assembly and testing
Must adhere to strict deployment timelines
Comfortable working at a fast pace on projects that require repetition
Experience working at a client site or on customer facing projects
Must work well with fellow team members and onsite customer
Ability to multitask: balancing multiple projects per day
Must dispose of all equipment packing material on a regular basis
Proficiency performing data-entry in MS Excel
Comfortable working with Windows computer hardware and software

Benefits that Benefit You

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 63,315 in the lowest geographic market and USD 101,304 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Implementation Manager (NYPD)

Offer summary

Qualifications:

Key responsibilities:

Job description

Join Axon and be a Force for Good.

Benefits that Benefit You

Required profile

Experience

Hard Skills

Other Skills

Implementation Engineer Related jobs

Implementation Engineer

Principal Implementation Engineer

Implementation Engineer (Dicom and PACS )-Remote

Implementation Manager I-III

Senior Implementation Manager