Experienced Outbound Sales Consultant

Are you ready to elevate your sales game and make a tangible impact?

MoneySolver /Tax Defense Network is on the hunt for a driven Experienced Outbound Sales Consultant also known as Client Relations Advisor, to join our top-performing team in our Jacksonville, Southside office. If you're a sales pro with a knack for building relationships, identifying needs, and closing deals, this is your chance to thrive in a role focused on helping clients achieve financial freedom.

This position requires a significant on-site presence in office. While a hybrid work arrangement may be considered after a 90-day introductory period, based on performance and business requirements, it is not guaranteed. Candidates should be prepared to work primarily in the office.

Who We Are:

For over 15 years, MoneySolver/Tax Defense Network has been a national leader in tax debt solutions, dedicated to transforming lives through superior customer service and affordable financial strategies. We're not just selling a service; we're providing a vital lifeline to individuals seeking to resolve IRS debt and improve their financial future. Our mission is built on empathy, value, and making a real difference in people's lives. 

Why Top Performers Choose Us:

• Award-Winning Culture: 
  • Glassdoor Best Place to Work 2021
  • Jacksonville Business Journal Best Places to Work 2021
• Uncapped Earning Potential & Robust Benefits: 
  • Competitive base pay or 7% commission structure (whichever is higher) designed to reward high achievers.
  • Comprehensive benefits package: Medical, Dental, Vision, Disability, PTO, and more!
  • $1 employee dental coverage (bi-weekly) – yes, just a dollar!
  • Free $20k life insurance benefit
  • Free Employee Assistance Program
  • 401(k) plan with immediate vesting match – start building your future from day one.
  • 4 weeks paid parental leave
  • Discounted Tax Preparation
• Meaningful Impact: Help clients improve their finances and transform their lives by providing expert guidance on IRS debt solutions. Every call, text, and email contributes to their financial well-being.
• Growth & Development: Be part of a fast-growing, dynamic company with clear paths for professional advancement and continuous learning.

Your Mission (What You'll Do):

As a Client Relations Advisor, you'll be the pivotal link connecting with our previous and current clients, proactively identifying opportunities to offer additional, valuable services. This isn't cold calling; you'll be nurturing existing relationships and maximizing client lifetime value.

• Drive Revenue: Engage with clients via outbound calls and emails to identify additional service needs and successfully re-contract.
• Hit & Exceed Targets: Consistently meet and exceed weekly and monthly sales quotas and outbound communication goals.
• Client Champion: Conduct thorough research into client situations to align them with ideal financial solutions, clearly communicating value, expectations, and fees.
• Problem Solver:  Skillfully handle escalated client inquiries and service agreement issues, ensuring a seamless client experience.
• Relationship Builder:  Leverage your acute listening skills and empathy to build rapport, understand client challenges, and guide them towards the best solutions.
• Collaborate for Success: Work closely with a supportive sales team to achieve ambitious collective goals.
• Manage an active pipeline and task list daily to maximize outreach efficiency.

What You Bring (Your Sales Superpowers):

• Proven Sales Acumen: A demonstrable track record of success in outbound sales, with a strong preference for candidates who have experience with cold calling (it shows resilience!).
• Exceptional Communication: Masterful negotiation, active listening, and interpersonal skills that build immediate trust and rapport.
• Results-Oriented Mindset: A positive, can-do attitude with an unyielding passion for sales and hitting targets.
• Self-Starter & Team Player: Ability to drive individual success while contributing positively to a collaborative team environment.
• Empathy & Professionalism: The ability to connect with clients on a human level, provide empathetic guidance, and maintain a high level of professionalism in every interaction.

Ready to make a significant impact while advancing your sales career? Apply now and join the MoneySolver team!

PHYSICAL DEMANDS: 

• Sitting at a desk and working on a computer for prolonged periods. 

• Continuously requires close vision, talking, hearing, using hands and fingers, twisting, standing, walking, reaching, kneeling, bending, crouching and keyboarding.

• Occasionally requires lifting, carrying, pushing/pulling, reaching overhead and reaching at or below shoulder level.

• Frequent light work that includes moving objects up to 15 pounds.

WORK ENVIRONMENT: 

• Indoor office setting. 

• Noise level usually quiet to moderate.

• Working in close proximity to others (not applicable to remote or work-from-home status)

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It in no way implies that these are the only functions to be performed by the incumbent. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All functions are subject to reasonable modification to accommodate individuals with disabilities. MoneySolver is an Equal Opportunity Employer.