Offer summary

Qualifications:

B.S. or B.A. degree required., 3+ years of professional experience in research operations or related fields., Strong project management, organizational, and communication skills are essential., Experience with online collaborative tools and participant recruitment strategies is necessary..

Key responsibilities:

Manage the entire participant recruiting process for research studies, including outreach and scheduling.

Collaborate with research, design, and product teams to create effective recruitment strategies.

Advise on project timelines and manage stakeholder expectations.

Ensure compliance with data protection regulations regarding participant information.

Job description

FocusKPI is looking for a Research Operations Specialist to join one of our clients, a high-tech SaaS company.

The Research Operations team from the client is seeking a "Research Operations Specialist". The research they’re doing aspires to make important improvements in the lives of the individuals, teams, and companies who use their product every single day to do their most meaningful work. They employ a variety of methods to collect rich data that enable product and design teams to make better decisions for the benefit of their customers.

As a Research Operations Specialist, you’ll support the client's Dash by partnering with research, design, product, sales, marketing, and data science to drive full-cycle participant recruiting. You’ll help kick off projects, manage timelines, and uphold ethical standards, ensuring research runs smoothly and effectively. Your work will enable insights that shape Dash’s AI/ML-powered experiences, creating magical, reliable, and user-centered solutions.

Work Location: Remote - anywhere in the US
Duration: 3-month contract
Pay Range: $40/hr to $47/hr

**No C2C resumes are considered**

Responsibilities:

You own the entire process of recruiting participants for research studies, including identifying suitable candidates, outreach, and scheduling.
Partner with researchers, designers, and product teams to develop effective recruitment strategies aligned with project goals.
You advise research teams on realistic timelines for projects and managing stakeholder expectations regarding project progress.
You are ambitious and hold high agency, with the ability to prioritize when faced with multiple projects and know when to ask for help.
Ensure the privacy and security of participant information and data in accordance with data protection regulations.

Qualifications:

Education requirements: B.S. or B.A.
3+ years of professional working experience
Experience with using online collaborative document/spreadsheet tools
You can prioritize multiple assignments, stay organized, and enjoy sweating the details
You have developed a successful program or process for UX Research and/or Design
Experience with scheduling and calendar management tools
Experience with partnering with sales and marketing to source participants for research
Strong project management, organizational, communication, and multitasking skills

**No C2C resumes are considered**

Thank you!

FocusKPI Hiring Team

Founded in 2010, FocusKPI, Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley, California, with an East Coast office in Boston, Massachusetts.

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The domain @focuskpijobs.com is fraudulent and not related to FocusKPI. Please do not not reply or communicate to anyone with @focuskpijobs.com.

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