Sr. IT Business Analyst, Shop Operations

Company: Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS
 
Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! 
 
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. 
 
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
 

Job Description:

The Senior Business Analyst - Operations will play a pivotal role in streamlining our operations within the automobile industry. This role involves analyzing and interpreting complex data sets, working closely with cross-functional teams, and driving efficiency throughout our production and operational processes. As a trusted advisor, you will help inform decision-making through insightful analysis, forecasting, and operational strategy development.

Responsibilities

• Operational Analysis: Analyze current operational process, identify inefficiencies and areas for improvement, and recommend strategies to achieve operational excellence.

• Data Interpretation: Gather and interpret data related to production, supply chain, and distribution, translating complex findings into understandable insights and actionable recommendations.

• Stakeholder Collaboration: Work closely with departments such as Manufacturing, Supply Chain, Quality Assurance, and R&D to ensure alignment of operational strategies.

• Forecasting: Use historical data and industry trends to forecast production needs, potential bottlenecks, and operational challenges.

• Process Improvement: Collaborate with the operations team to design and implement new processes, ensuring they efficient, scalable, and align with the company's strategic goals.

• Technology Integration: Partner with the IT department to recommend and implement technological solutions that can enhance operational efficiency.

• Reporting: Create regular reports showcasing operational performance, challenges, and opportunities, presenting findings to senior management.

• Training & Support: Guide operational teams on the implementation of new processes, or tools, providing training and ongoing support.

• Risk Management: Identify potential operational risks and develop mitigation strategies.

• Continuous Learning: Stay updated with the latest trends and best practices in the automobile industry, ensuring our operations remain competitive.

Qualifications

• Bachelor's degree in Business, Operations Management, or related field.

• 5+ years of experience in a business analyst role, preferably within the automobile or manufacturing industry.

• Strong analytical, problem-solving, and project management skills.

• Proficiency in data analytics tools and software.

• In-depth knowledge of the automobile industry's operations and best practices.

• Excellent communication skills, both written and verbal.

• Ability to collaborate with multiple teams and stakeholders at all levels.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

Compensation Details:

$100,000 - $120,000 / Year

Compensation is commensurate with skill, education and experience. 

Supplemental Pay: 

This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

Benefits That Drive Your Success

Gerber offers the comprehensive benefits you expect from an industry leader, including:

• Flexible PTO Plan
• 2 weeks of paid parental leave for Full Time employees who work a minimum of 30 hour per week
• 6 paid holidays annually 
• Medical, Prescription Drug, Dental & Vision Insurance
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free prescription or non prescription safety glasses each year
• Annual Voluntary Uniform Stipend