Principal Application Administrator (MBD Focused)

Date Posted:

2025-06-17

Country:

United States of America

Location:

RMA99: RTN Remote, Massachusetts

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

Security Clearance:

None/Not Required

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The following position is to join our RTX Enterprise Services team:

Engineering and Technology Application Services (ETAS) is seeking an Application Administrator with expertise in supporting enterprise deployments of engineering applications, including PTC Windchill and Siemens EDM, with a focus on MBD/CAD design and data configuration support and troubleshooting. This role requires availability for off-shift system administration support and occasional travel up to 10%.

As an Application Administrator, you will be a part of a platform team supporting the enterprise engineering applications and user interactions with desktop applications, multiple configurations of our applications, and projects. Responsibilities include diagnosing and resolving application issues, deploying and updating applications, and supporting root cause analysis of infrastructure, system integration, and performance issues.

What You Will Do:

• Provide technical support and solutions on performance and environment issues to resolve impacts to teams and end users.

• Support root cause investigation and corrective action reports with regards to outages and urgent issues impacting end users.

• Execute maintenance plans, perform vendor-recommended tasks, maintain vault space, and manage log/temp file cleanup and remote file server setups.

• Review servers, alerts, and logs for issues using monitoring tools, develop test plans, debug issues, and perform root cause analysis.

• Provide configurations and procedural recommendations that benefit users, fellow team members, and other configurations of the environments we support.

Qualifications You Must Have:

• Bachelor’s degree in Computer Science, Information Technology, or a related field and 8 years of prior relevant experience OR an Advanced Degree in a related field and minimum of 5 years prior relevant experience in debugging, analyzing, and troubleshooting large-scale deployed virtualized applications that are configured in a three-tier secure architecture that supports internal and external collaboration.

• This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons.

• Experience managing and troubleshooting engineering applications on both Linux and Windows operating systems and CAD desktop tools like Creo Parametric, PTC Windchill Workgroup Manager, and/or Siemens xDM Designer

• Ability to effectively discuss, describe, and document situations, problems, or ideas to clearly communicate with team members, leaders, and customers.

• Knowledge and experience deploying, administering and upgrading a complex PLM system and Oracle RDBMS.

Qualifications We Prefer:

• Experience with Engineering architecture and design concepts especially in the US Aerospace and defense sector.

• Experience with developing automations based on bash, ant, Java, PL/SQL, and/or XML.

• Ability to work effectively in a team environment, customer support environment and with all levels of the organization.

• Detailed working knowledge of Atlassian suite in combination with Agile methodologies

• Ability to work effectively in a team environment, customer support environment and with all levels of the organization

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Work Location:

Remote

The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms